Site Reliability Engineer, Enova
More information about location
3+ days a week in office
AI-driven financial credit provider
Be an early applicant
AI-driven financial credit provider
1001+ employees
Be an early applicant
More information about location
3+ days a week in office
1001+ employees
Company mission
Enova's mission is to help hardworking businesses and individuals get access to fast, trustworthy credit through its AI-driven credit solutions.
Role
Who you are
- Experience with devops as a culture
- Working knowledge of Ruby, Python, Java, or Go
- Ability to write accurate and efficient SQL queries
- Experience troubleshooting ambiguous problems and performing root cause analysis
- Strong understanding of IT infrastructure (Linux, network technologies, relational databases, web technologies, etc.)
- A structured approach to problem solving, and excellent written and verbal communication skills
- Ability to read and understand software application code
What the job involves
- As a Site Reliability engineer you will help maintain the reliability of our consumer business from a technology and operational standpoint, and will drive its rapid improvement and efficiency by implementing automated tools, evaluating processes, troubleshooting and resolving complex problems
- You will collaborate with IT, Software Engineering, and product teams to resolve operational issues, as well as working on building creative solutions for our teams
- You will be applying DevOps principles to manage the platform and applications, and help to drive functionality and adoption through continuous improvement, simplification, and automation
- The Site Reliability engineer will join a team of fellow SRE and Observability engineers, working together to make Enova’s reliability best of breed
- Troubleshoot incidents and service requests with the appropriate individuals, teams, or vendors. This involves prioritizing according to business impact and urgency, diagnosing, investigating, ultimately restoring service, and communicating with stakeholders throughout
- Handle operational requests on a day to day basis
- Monitor SLOs on the availability, latency, scalability and efficiency of services
- Participate in the team’s periodic on-call rotation
- Champion reliability best practices and create frameworks to drive stable and scalable products
- Continued curiosity regarding new technologies and evolving best practices
- Work closely with SE and Product teams to advise on sound operational strategies
Our take
Providing customers with quick access to credit is important for fintech companies to survive in today's financial landscape of open banking, but this is made difficult by high credit rejection rates from banks. However, these decisions are generally made by human assessments of data which are limited due to the complexity of the modern financial landscape. AI-driven solutions, able to analyse vast amounts of data almost instantly to derive accurate credit risk assessments, present room for improvement in the lending industry.
Enova provides a platform called Colossus that leverages AI and machine learning-enabled analytics to provide businesses and individuals with fast, reliable, and trustworthy credit. The company achieves this by partnering with banks and sharing its data analysis solutions, helping to identify opportunities for credit when they would otherwise be missed. There is definitely a market for its product: over 8 million customers have funded almost $50 billion through the platform to date.
Enova has grown strongly in recent years based on the rapid uptake of its product. As the macroeconomic climate remains volatile, businesses will increasingly come to rely on Enova's AI-based solutions to help them manage credit risk and navigate an increasingly complex lending environment.
Steph
Company Specialist
Insights
Company
Company benefits
- Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
Company values
- Customer first: We listen to our customers’ needs and create products that solve real problems. We deliver beyond expectations, treating our customers the way we want to be treated
- Best answer wins: We believe innovative ideas and solutions can come from anywhere. That’s why we make sure the best answer wins — no matter who it’s coming from.
- Operate as an Owner: The entrepreneurial spirit runs strong at Enova. We encourage team members to think big and move fast and use resources like they’re their own
- Accountable for Results: We’re a data-driven company, and we use that data to add value and create results. We set our expectations high and do what we say we are going to do
- Top Talent and Teamwork: Enova is a place for the best and brightest, from all walks of life and parts of the world. We work in small, focused teams that encourage diversity of thought
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
David Fisher
(CEO, not founder)Before joining Enova as CEO, they were the CEO of optionsXpress and CFO at Potbelly Sandwich Works, Prism Financial and RBC Mortgage.
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