Product Director, Cleo
FinTech Experience
£127.7-158.3k
+ Equity options
1-2 days a week in office
AI personal finance assistant
Open for applications
AI personal finance assistant
201-500 employees
Open for applications
£127.7-158.3k
+ Equity options
1-2 days a week in office
201-500 employees
Company mission
To help millions of people improve their financial health, and relate to them in a way their banks never could.
Role
Who you are
- We're looking for a Product leader with a wealth of experience from fintech high-growth investor-backed tech companies
- Creativity. We're radically changing how people interact with and feel about their finances. You'll bring experience of building consumer credit/card products to the Cleo ecosystem
- Experience building both new products (0→1) as well as track record of shipping continuous product improvements to an existing product portfolio, ideally for a consumer-facing mobile app
- Seasoned product leadership, strategy, and vision in a growth-focused B2C environment. Experience building disruptive consumer card or credit products characterised by first-class user experience, reliability, and scalability
- People leadership: An inspiring, engaging people leader and outstanding communicator. Proven track record in developing Product Managers, and motivating teams
- Execution-focused product delivery and bias for action: Proven ability to build world-class products loved by users, delivering high-quality products on time and within budget
- Cultural, mission, and values fit: Strong alignment with Cleo’s values, purpose, and culture. Suited to working in a high-growth, disruptive, founder-led company
- Working on high impact product initiatives that solve real-world problems for customers and is a high priority business goal
- Work in a high-growth consumer tech company that has more than doubled revenue year on year
- We have a clear Product Manager career growth framework so you’ll understand from day 1 how to develop your career and improve your skills at Cleo
- You’ll be joining an open and collaborative team where you’ll be heard and get to make a difference
- You’ll have the opportunity to help shape our product practices and culture
- And to have an impact outside of your squad, working with other PMs in your pillar to define strategy and set Cleo up for success
What the job involves
- WE are looking for a Fintech focused Product Director to come and make a continued success of our Credit Builder Card
- Enhance financial access, supporting our mission to make financial health universally attainable
- Early Paycheck Access and Emergency Cash: Facilitate up to 2 days early paycheck access and emergency cash, crucial for alleviating financial strain
- User-Friendly Experience: Maintain and innovate on a product with over 130k positive app reviews, ensuring it remains a trusted financial tool
- Credit Building Subscription: Lead the development of the Credit Builder Subscription, designed to help rebuild and establish credit without debt
- Report to our VP Growth
- Own the vision, long term strategy, and product roadmap for our credit builder card
- Hire, build, develop, and lead a high performing product management team
- Work closely with a wide range of partners in product, engineering, design, user research, partnerships, compliance and data to ensure Cleo is delivering to business and users needs
- Consistently deliver impactful initiatives that deliver immense customer value and business results
Application process
- Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Cleo
- Step 2: 1 hour call with our VP Growth
- Step 3: Live product case study interview, which will then be presented to one of our Product Directors/Lead Product Managers and Lead Product Designers
- Step 4: 45 minutes with cross-functional peers from two members of design, data, engineering, and commercial, 45 minutes with our Founder Barney
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
43% female employees
24% employee growth in 12 months
Company
Employee endorsements
Nice people
"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- 401k matching in the US and 6% employer-matched pension in the UK
- Online courses, £150 annual budget & internal training to level up your skills
- Regular socials and activities, online and in-person
- Online mental health support via Spill
- 1 month paid sabbatical after every 4 years with Cleo
- OpenAI Plus subscription
- Electric vehicle salary sacrifice scheme and cycle-to-work scheme
- Life assurance and income protection via AIG
- Medical insurance via Axa and Healthcare cash plan via Medicash
- Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted
Company values
- Make it Happen
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Founders
Barnaby Hussey-Yeo
(CEO)Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
People progressing
Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.
Diversity & Inclusion at Cleo
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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