• 5+ years of experience in product, solutions or partner marketing for a SaaS-based or software businesses
• Proven experience launching and growing successful products in close collaboration with the field, customer success, product, partners, and other stakeholders
• Proven experience with strong writing and presentation skills with internal and external stakeholders

Desirable

• PagerDuty is seeking a Product Marketing Manager to join our diverse, customer-focused team! The Product Marketing Manager will be a key member of the product marketing team driving the success of PagerDuty in the Enterprise IT space. This is an exciting opportunity as you will report to the Director of Product Marketing and help develop product messaging, lead product launches, and build marketing collateral. The ideal candidate is someone who has an understanding of Enterprise IT and can create compelling marketing assets and drive business results
• As a Product Marketing Manager at PagerDuty, you’ll be supporting go-to-market strategy for the PagerDuty products, building messaging and assets for product launches, developing persona-based content, enabling the field, and much more. In this role, you will be managing the external-facing efforts for products and features that are part of the broader PagerDuty Operations Cloud platform for real-time operations
• Develop compelling messaging and value propositions in the context of major industry trends and the competitive landscape, using your deep understanding of the broader marketing function to drive customer success
• Create persona based content using your knowledge of the current market trends affecting the target personas, with an understanding of those personas priorities and habits
• Demonstrate empathy for customers (internal or external) and find ways to effectively meet their needs with limited supervision
• Develop solid written messaging, utilizing best practices
• Present product messaging to various internal and external audiences, adjusting the presentation as needed (sales enablement sessions, product videos, etc.)
• Develop strategic competitive positioning, collaborating closely with field teams to ensure alignment with market demands and competitor landscape, driving differentiation and market leadership
• Regularly communicate with product, marketing, and sales counterparts, executing on solutions to competing priorities and urgent requests in the face of limited resources and known obstacles
• Independently project manage product launches and provide campaign support by creating and effectively communicating a plan to accomplish what the organization needs for success
• Take responsibility for work streams in routine moments (product updates, industry event support) and larger impact moments (SKO, Summit), including Tier 3 launch planning and execution, industry event messaging and monthly customer-centric product communications
• Work in close collaboration with the demand generation team to execute the strategy and programs that drive demand for their product
• Interpret metrics for their product marketing scope, considering leading and lagging indicators, as well as awareness, consideration, and decision stages