Principal Site Reliability Engineer, Tyk
Employee share scheme available
Open-source API gateway & API management platform
Open for applications
Open-source API gateway & API management platform
101-200 employees
Open for applications
Employee share scheme available
101-200 employees
Company mission
Tyk's mission is to connect every system in the world through finely-tooled, performant engineering. Tyk is an open-source API Gateway that is fast, scalable and modern.
Role
Who you are
- Deep SDLC knowledge
- Deep operability knowledge
- Good working knowledge of best in class security practices and protocols
- Team leadership and development
- Site reliability engineering knowledge
- Data led strategy derivation and continuous improvement
What the job involves
- We’re looking for a Principal SRE to drive the overall SRE short, medium, and long-term strategy, working with related functions and people to drive plans and roadmaps which allow the SRE function to grow with Tyk
- Create operational growth and scaling plans with the Head of Delivery to ensure we are proactively planning how we scale, and what needs to change in the operating model
- Drive the operational direction of the SRE team, working with Scrum teams to organise and allocate work, and ensure its a fair mix of proactive and reactive
- Lead the drive to automation, ensuring we have runbooks, breakpoints, and processes which drive a manual task to an automated one, and I make space in sprints to make that happen
- Drive SRE performance through clear and strategy aligned performance agreements and development plans. I deal with underperformance in positive and constructive ways
- Build a security first mindset into SRE, and I sit on the Security community of practice
- I design, run and optimise the on call process, ensuring SRE teams are protected, not overworked, and the on call process is equitable
- Own the risk profile for Cloud performance and scaling, and horizon scan to ensure I am calling out risks, and mitigating them
- Ensure that our production Cloud environment is running to defined SLA’s through proactive monitoring and I lead the team to achieve that
- Own our proactive alerting and monitoring strategy for Cloud, driving a coherent roadmap and working with other product domains to optimise their capabilities
- Own the measurement and optimization of system performance
- Drive strategy and execution of our automation agenda with clear strategies, runbooks, and breakpoints for when we automate
- Ensure that recommendations from post mortems are assessed , planned for, and executed
- Accountable for ensuring that we create policies and runbooks to ensure everything we learn and execute is documented and repeatable, and that our operational processes are documented and followed
- Accountable for our call support proposition which ensures Cloud has a follow the sun model through attending alerts, hitting SLA in terms of response and fix, ticket triage, and automation of root cause
- Own the planning and execution software upgrades relating to keeping Cloud optimised, such as Kubernetes versions, and I drive a proactive dependency roadmap for SRE
- Understand, advocate for, and lead the chosen delivery process (SCRUM) and adhere to the principles of Scrum execution
Otta's take
Sam Franklin
CEO of Otta
Tyk provides an API management platform that allows companies to share data securely with third parties, allowing them to sell their services through non-direct channels.
The API gateway and management platform serves as a management and security layer between APIs, to make it easier for businesses to harness their power on a huge scale. Product acts as a security layer between the organisation’s API and those who require access to it.
The company powers millions of transactions per day, for thousands of organisations including AXA, Cisco, Trip Advisor, Starbucks, Domino’s, Sephora and the UK Ministry of Justice.
The company used its 2021 funding to accelerate the growth of its API management platform, particularly around the GraphQL-focused Universal Data Graph product.
Insights
Some candidates hear
back within 2 weeks
38% female employees
-10% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2021
$35m
SERIES B
Apr 2019
$5.2m
SERIES A
Total funding: $40.2m
Company benefits
- Everyone has unlimited paid holiday
- We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all
- Employee share scheme
- Generous maternity and paternity leave
- Company retreats
Company HQ
Shoreditch, London
Articles
Founders
Martin Buhr
(CEO)Previously Head of Technology and Product Development at Lucky Voice for 3 years and Technical Architect at LBi for 1 year
People progressing
Joined as Lead Engineer, promoted to Head Of Engineering after 3 years
Salary benchmarks
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