Customer Marketing Manager, Adyen

Salary not provided
Mid and Senior level
Amsterdam

5 days a week in office

Adyen

Payments platform built to grow businesses

Job no longer available

Adyen

Payments platform built to grow businesses

1001+ employees

FintechB2BPaymentsFinancial ServicesMobile

Job no longer available

Salary not provided
Mid and Senior level
Amsterdam

5 days a week in office

1001+ employees

FintechB2BPaymentsFinancial ServicesMobile

Company mission

Adyen's mission is to make payments choices easy for merchants.

Role

Who you are

  • Bachelor’s or Master’s degree in Marketing, Business, or a related field
  • Proven experience (3-5+ years) in Marketing, Commercial, or Enablement roles within the B2B enterprise technology industry
  • Strong presenter with the ability to engage diverse audiences, bringing energy and enthusiasm to make complex topics accessible in both virtual and in-person settings
  • Excellent project management skills with the ability to make decisions and drive multiple projects to successful completion
  • Passionate about ongoing learning, with hands-on experience designing onboarding and learning journeys using Learning Management Systems such as Docebo

What the job involves

  • Adyen is looking for a market-oriented, proactive, and commercially minded Customer Marketing Manager to join our dynamic Product Marketing team. Our team goes beyond traditional Product Marketing to enable revenue growth. We do this by empowering regional Commercial and Marketing teams to bring in new prospects, enabling new customers to ramp up quickly, and proactively supporting the growth of our existing customers and partners
  • As a member of the Product Marketing Team, based in Amsterdam, you will work alongside 15 team members supporting 20+ local markets worldwide. Our team operates within four sub-teams aligned with Adyen's business goals, supporting 150+ Product Managers and over 1200 people in our commercial organization. We focus on investing in initiatives that bring simplicity, scalability, and self-service to our projects and programs
  • Onboard: Host and facilitate training sessions as part of our current onboarding and go-live program to ramp up new customers, both in person and online
  • Train: Build key assets for training programs, including webinars, videos, courses, and certification programs. Continuously innovate and improve our blended learning offerings to meet evolving business needs
  • Grow: Collaborate with Commercial and Product teams to design and execute growth campaigns that drive product adoption and revenue growth for existing customers
  • Work closely with local Commercial teams to launch and localize growth and learning experiences in regional markets
  • Implement data metrics to track the effectiveness of growth and learning strategies. Use these metrics and feedback to continually refine and improve training efforts

Application process

  • Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days
  • Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role

Our take

Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.

Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.

Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

36% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Sep 2015

$55.1m

GROWTH EQUITY VC

Dec 2014

$250m

SERIES B

Total funding: $322.8m

Company benefits

  • Global exchange program
  • Weekly happy hour
  • Delicious healthy lunches
  • Phantom share package
  • Yearly trip to Amsterdam
  • Paid holidays
  • Work from home opportunities

Company values

  • We build to benefit all customers (not just one)
  • We make good choices to build an ethical business and drive sustainable growth for our customers
  • We launch fast and iterate
  • Winning is more important than ego; we work as a team - across cultures and time zones
  • We don’t hide behind email, instead we pick up the phone
  • We talk straight without being rude
  • We include different people to sharpen our ideas
  • We create our own path and won’t be slowed down by “stewards”

Company HQ

Nieuwmarkt en Lastage, Amsterdam, Netherlands

Leadership

Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.

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