Director of People Business Partner, Relay

People Business Partner

Salary not provided

+ Equity

Expert level
Toronto

2 days a week in office

Relay

Online business banking and money management

Job no longer available

Relay

Online business banking and money management

101-200 employees

FintechB2BBankingPaymentsSaaSAutomation

Job no longer available

Salary not provided

+ Equity

Expert level
Toronto

2 days a week in office

101-200 employees

FintechB2BBankingPaymentsSaaSAutomation

Company mission

To increase the success rate of small businesses.

Role

Who you are

  • Strong communicator & people leader: We are enabling a team that is impact driven and moving fast. Giving context and being able to connect and communicate with teams over various channels must be a core strength. You have an empathetic and authentic voice. You are able to unblock your team whenever possible and help guide your pod through ambiguity and high growth
  • Experienced: You’ve seen enough patterns and scenarios to help guide teams. You understand the tradeoffs at different growth stages and inflection points and are comfortable evaluating impact knowing everything at once is not possible
  • Nimble & Creative: You don’t default to old playbooks or follow a cut and paste model. You will adapt and revise based on what you’ve learned and continuously refine to make sure it’s best in class and relevant for Relayer as we evolve as a business and team. You don’t believe in “process” for the sake of checking off a box; instead you are focused on impact and results. Therefore you’re very comfortable with the pivot, if the impact is not there
  • High Ownership: You have a deep understanding of our broader business and the work of the team(s) you support. You are embedded in the team you partner with on the people side. As an example, we don’t use the word “client group” in our People Business Partner team. This is non a consulting project and you are not an advisor. You are embedded in that team. You are a part of the team and you’re critical in making sure great people are brought on board and that awesome folks stay on the Relay journey and do the best work of their careers
  • Bar Raiser: You believe in getting better 1% everyday and never stop seeking opportunities to learn; you don’t settle for mediocrity. Making people around you better brings you joy and a deep sense of accomplishment

What the job involves

  • A Director, PBP acts as a trusted and strategic advisor, coach, and change agent to senior leadership and managers for the functions they support
  • You are embedded in teams to ensure and ensure we hire, retain and elevate incredible people to do the best work of their careers
  • You are the guide in making sure we build and maintain a world-class team that is humble, hardworking and always learning while having a ton of fun along the way
  • Acts as a trusted partner: Forms effective relationships with the team’s they support to deliver the business results by providing People guidance and enablement. Primary counterpart is the function leader and any managers that work with that lead
  • Serve as a coach: Mentors, coaches and provides feedback to managers at all levels; also mentors other People team members
  • Leverage data: Constantly gathers data to aid in trend analysis and gain insight to contribute to solutions, programs, and opportunities for learning, but also spends time gathering qualitative inputs via 1:1s and other means
  • Drive strategic people work forward to deliver impact: Partner with senior leadership on a wide range of matters, including management development, team member engagement programs, and organizational design. Develop and drive People programs and processes from start to finish that are consistent/ align with Relay’s goals and values, but that can be tailored to account for the specific team's stage and needs. You will adapt program timelines and even deliverables to ensure meaningful results
  • Lead a Team: As a pod owner, you will have 3 direct reports whose career path at Relay you will be responsible for developing. You drive results through a unique mix of managing and doing given our stage and growth trajectory
  • Help build a world class People Team and Relay: Identify great talent, internally and externally, who will raise the bar on the team. Collaborate with their teams to ensure a high bar for performance

Application process

  • Stage 1: A 30-minute Google Meets video call with a member of the Talent team
  • Stage 2: A 30-minute Google Meets video call with the VP People & Customer Experience
  • Stage 3: A 60-minute in-person white boarding session on a specific initiative we are tackling. Bring it into a real-world setting and partner together on solutioning
  • Stage 4: A take-home case study + writing sample, followed by a 60-minute presentation of your solution to our Leadership team
  • Stage 5: A 45-minute Google Meets video call with a member of the Leadership team

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.

This is what Relay aims to fix. Its no-fee, online banking and money management platform looking to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. Its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.

Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.

Insights

Top investors

Some candidates hear
back within 2 weeks

58% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

May 2024

$32.2m

SERIES B

May 2021

$15m

SERIES A

Total funding: $51.7m

Company benefits

  • Extended Benefits/Health Insurance
  • Health and Wellness Spending Account
  • Mental Health Benefits/Employee Assistance Program
  • Vision + Dental
  • Life Insurance
  • Paid Vacation
  • Personal/Sick Days
  • Holiday Shutdown Period
  • Bereavement/Religious Holidays
  • Competitive Salary
  • Meaningful Equity, Stock Options Program
  • Flexible Work Environment
  • Dog Friendly Office
  • Employee Purchasing Program for Equipment
  • Birthday + Anniversary Perks

Company HQ

St. Lawrence, Toronto, ON

Founders

A range of experience including as CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.

Salary benchmarks

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