Marketing Analyst, BrandBastion

Salary not provided
Python
Entry, Junior and Mid level
Remote in Spain
Barcelona
BrandBastion

Consumer conversation monitoring & insights

Job no longer available

BrandBastion

Consumer conversation monitoring & insights

21-100 employees

B2BArtificial IntelligenceMarketingAnalyticsSaaS

Job no longer available

Salary not provided
Python
Entry, Junior and Mid level
Remote in Spain
Barcelona

21-100 employees

B2BArtificial IntelligenceMarketingAnalyticsSaaS

Company mission

BrandBastion's mission is to enable organizations to create safe conversations and meaningful relationships with their audiences.

Role

Who you are

  • Core understanding of social media community management and marketing statistics
  • Self starter with the ability to ship projects from start to finish
  • Strong communication skills
  • Comfortable working in Google Slides
  • Basic knowledge of Python
  • Exceptional organizational skills and attention to detail
  • Proven ability to work independently and manage multiple tasks simultaneously
  • Proficiency in English is required

What the job involves

  • BrandBastion is seeking a Marketing Analyst to join our dynamic team
  • Build case studies, return on investment analyses and other reports to demonstrate value of BrandBastion services to clients and prospects
  • Collaborate with cross-functional teams to generate comprehensive reports and visuals that distill in house and external data into actionable recommendations
  • Translate raw data into compelling narratives that resonate with stakeholders and drive decision-making
  • Stay up to date of industry trends and emerging technologies to continuously enhance analytics capabilities
  • Develop and implement innovative approaches to analyze social media trends, audience engagement, and campaign effectiveness
  • Collaborates with: Customer Success, Sales and Analytics

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Brands and advertisers have conversations with their customers every day in the form of chatbots, notifications, e-mails, and social media messages, and any message could contain valuable insights into the customer's journey. However, manually monitoring and searching messages for such insights is time-consuming, making it nearly impossible to investigate every conversation.

BrandBastion provides a consumer conversation monitoring and insight platform for businesses, leveraging AI to automatically analyse and classify any customer-made comment. The platform aggregates all insights into a unified analytics dashboard, and can also be used to moderate conversations and respond to customers autonomously.

Whilst automatic chatbots are already used to maximise customer conversation volume and increase engagement, BrandBastion has taken this a step further by offering autonomous analysis of every customer comment. Through this process, the company aims to help businesses to maximise the value of every conversation and learn from them without requiring expensive teams of manual analysts.

Insights

Led by a woman

Some candidates hear
back within 2 weeks

Company

Company benefits

  • Do work that matters
  • Be part of a global team
  • Remote work options
  • Ongoing learning & development opportunities including conferences and training
  • Generous vacation plans
  • We offer shares to top performers and key team members

Company values

  • Action-Driven - Every BrandBastioneer we hire is self-motivated and action-oriented. Whether that means helping a client solve an issue or creating a new process to work more efficiently, we seek out team members who don’t just spot challenges - they solve them
  • Client-focused - All of our solutions have been developed and improved by listening to our clients' needs. We go the extra mile for clients and build solutions based on their goals and parameters. We see ourselves as extensions of our clients' teams and work with them to deliver outstanding results
  • Tenacious - In a fast-paced industry where constant change and innovation is the norm, BrandBastioneers need to have at least a little bit of the notorious Finnish "sisu," to help push through even the most daunting tasks
  • Inquisitive - We believe curiosity is the key to progress. Instead of accepting the status quo, we want to learn how to help our clients work smarter and better. We want to know what makes customers both satisfied and frustrated. We embrace the mindset of an explorer as we break new ground in uncharted territory
  • Open - As a global team, openness and transparency are key to sharing knowledge and aligning our efforts. We minimize 1-on-1 emails and work collaboratively on Google Drive and Slack channels. All key decisions are documented and shared with team members
  • Nimble - We are fast and flexible. Working in an industry that evolves at breakneck speed, we understand that adaptability is key to staying relevant. We don’t get bogged down by doing things “the way they are usually done”. We look ahead, seeking out new ideas and ways of doing things

Company HQ

Kamppi, Helsinki

Founders

Board Member of the Business Forum, and Member of YPO. CEO and Co-founder of FaceForce from 2013 to 2016. Guest Lecturer at King's College London since 2018.

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