Lead Product Manager, MANUAL

Clinical Platform

Salary not provided

+ Stock option plan

Senior level
London

3+ days a week in office (Bermondsey, London)

MANUAL

Digital clinic for hormonal imbalance, obesity, hair loss and more.

Posted today

MANUAL

Digital clinic for hormonal imbalance, obesity, hair loss and more.

201-500 employees

HealthcareB2CPersonal healthSubscriptionMental healthWellbeingMedTech

Posted today

Salary not provided

+ Stock option plan

Senior level
London

3+ days a week in office (Bermondsey, London)

201-500 employees

HealthcareB2CPersonal healthSubscriptionMental healthWellbeingMedTech

Company mission

To extend the healthy years of many lives focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.

Role

Who you are

  • 5+ years product management
  • Experience working with cross functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, marketing, etc.), and guide the team through key milestones
  • Experience working closely with designers & researchers to understand user problems, built & test prototypes and design user-centric products
  • Strong analytical skills and experience with analytical tools and methodologies
  • Proven communication, leadership, organisational and execution skills

Desirable

  • Entrepreneurial experience or experience in building 0-to-1 products in scale-ups
  • Healthtech experience

What the job involves

  • We are hiring a Lead Product Manager to own our entire medical platform, used daily by our in-house team of doctors and clinicians for consultations, patient records, prescriptions, assurance of safety and side effect management. You will have end-to-end ownership in building a platform to make patient and doctor lives simpler, more effective and help us to deliver the best patient care
  • This is an unique opportunity for an innovative PM to leverage technology and AI to build entirely new clinician-facing features and capabilities. You’ll join us at a key phase where we are looking to invest significantly in our clinician-facing technology, and you’ll be free to own the roadmap and have latitude to drive significant impact in a high-growth scale up
  • Gain a deep understanding of our patients and treatment pathways, and use this insight to build a world class clinical platform for our doctors & clinicians
  • Analyse data from analytics tools, BI tools and UX platforms to inform product direction and measure success
  • Proactively monitor the market dynamics, advances in technology and the competitive landscape to ensure best-in-class tools for our medical teams
  • Use all of the above to build the product vision, goals and roadmap in close collaboration with Engineering, Design, Commercial, Clinical & Growth
  • Manage day-to-day execution, including developing user stories, writing acceptance criteria, prioritising a backlog & managing timelines, to enable your cross-functional team to achieve their short, medium and long-term goals

Salary benchmarks

Our take

It's well known that most men don't seek help unless they have a serious problem - up to 90%, a scary statistic given that small problems often turn into big ones, like obesity, poor health and chronic fatigue. A large part of the reason for this is a cultural taboo about men opening up. This is something Manual wants to change with a holistic men's health service, giving men the tools and products they need to be good to themselves.

Manual works to remove the stigma around men's health through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat commmon issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Encouragingly, the service seems to be leading to a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing.

Manual has raised an impressive amount of capital, most recently in a Series A in 2021. This funding is being used to fuel its global expansion, with offices in London and Sao Paolo. While there are beginning to be more companies in this sector as the conversation about men's health opens us (such as Ro and Numan), there is a huge addressable market and Manual is well poised to continue its impressive growth.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

51% female employees

28% employee growth in 12 months

Company

Employee endorsements

Challenging work

"Over my last year at Manual, I've worked on many products to help improve the men's health space. The projects I've worked on here have been some..."

Funding (2 rounds)

Mar 2021

$30m

SERIES A

Nov 2018

$5m

SEED

Total funding: $35m

Company benefits

  • Generous stock option plan
  • Hybrid, flexible remote working
  • Join in the early stages of one of the most promising startups in the wellness space
  • Employee Discount
  • Office snacks, Tuesday breakfast & Thursday lunches
  • One annual company off site (last year the team went to Portugal!) and quarterly social events
  • Fitness & wellness benefit with Gympass
  • Enhanced workplace pension contributions
  • Cycle to Work Scheme
  • £400 per year learning & development budget with Learnerbly
  • Private medical insurance

Company values

  • We embrace the journey together: We recognise that we’re better together as one inclusive team; we support and challenge each other whilst looking after our health and the people all around us. We stay positive and always take the time to celebrate our successes
  • We put our patients at the heart of what we do: We care deeply about our patients, our work improves their lives. We are bringing their voice into every action we take. We're obsessed with solving their health problems. We're always looking for ways to raise the bar and go the extra mile for each and every one of them.
  • We are owners: We own the decisions we make and follow through with what we say we’re going to do. We commit, and agree to disagree, so that we can get things done. We do what we say thoroughly and well, feeling proud about our work.
  • We make it happen: We have life changing ambition! We thrive on our mission and the challenges it presents. We're bold on what we can achieve and make brave decisions to get there; we're go-getters, doing today not waiting for tomorrow as we strive to realise our vision.
  • We improve each and every day: We’re eager to learn, we're incredibly curious, and forever seeking ways that we can continue to grow. We don't over-analyse the theory, we constantly iterate to improve. We passionately believe that daily improvements lead to more meaningful impact and results.

Company HQ

Bermondsey, London, UK

Leadership

Experienced marketer. Previous Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.

Diversity, Equity & Inclusion at MANUAL

Chloe Lavin headshot

Chloe Lavin (People Director)

  • Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
  • Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
  • Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
  • Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
  • Culture - we are feedback-driven culture, we are humble and love to learn from each other!
  • We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.

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