Human Resources Business Partner, ServiceTitan

CA$113.9-170.9k

+ Bonus + Equity

Senior and Expert level
Remote from Canada
ServiceTitan

All-in-one operating platform for trades

Job no longer available

ServiceTitan

All-in-one operating platform for trades

1001+ employees

B2BHome improvementReal EstateSaaS

Job no longer available

CA$113.9-170.9k

+ Bonus + Equity

Senior and Expert level
Remote from Canada

1001+ employees

B2BHome improvementReal EstateSaaS

Company mission

To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.

Role

Who you are

  • We are looking for someone who has been exposed to a fast paced environment supporting exempt employees across the US and Canada primarily
  • 5+ years of HR business experience, ideally with at least 5+ years of experience as a strategic HR business partner in a scaling environment
  • Well-rounded experience with a variety of HR disciplines such as employee relations, organizational design, performance management, and talent development
  • Experience supporting exempt and nonexempt employees
  • An ability to coach and influence leaders and employees
  • A deep level of curiosity and strong business acumen to be able to proactively connect the dots and make sound decisions using great judgment
  • Experience operating in a fast-paced, sometimes ambiguous environment
  • Nice to have: Experience working with employees based in Canada

What the job involves

  • We’re looking for a HRBP to join our team partnering with the Go-to-Market Teams at ServiceTitan
  • In this role, you’ll partner closely with managers and talent across Sales, Marketing and Sales Enablement teams as we focus on scaling the organization and everything that comes along it
  • Achieving the extraordinary is critical to our success, but equally as important is the environment and culture in which the teams operate to achieve those results
  • The HRBP team plays a valuable role in supporting the business and the ideal candidate will contribute at both hands-on and strategic levels
  • This position will play a critical role by serving as a key business partner to work on people-related opportunities, resolve challenges and in paving the way for best-in-class employee experience
  • While you’re not expected to have all the answers, you are expected to be curious, ask for help, and use excellent judgment
  • Coach and advise managers and team members on a variety of topics impacting employee experience, including performance management, people and team dynamics, and employee relations concerns
  • Build relationships while modeling and inspiring a culture of mutual accountability, constructive collaboration, and high quality execution
  • Partner with teams to keep a pulse on what’s going on within their organizations and how this may impact the business
  • Support in organizational-wide initiatives and projects, including workforce planning, and organizational effectiveness
  • Execute business practice/work process improvements to identify opportunities for leveraging and deploying our talent and ensure people-related initiatives have ROI that add to organizational value and output
  • Collaborate and partner with the broader People Ops team to roll out all key people processes around compensation reviews, DEI, benefits, and learning & development programs
  • Be a trusted advisor and partner on all people-related matters

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Insights

Top investors

18% employee growth in 12 months

Company

Company benefits

  • Flexible time off
  • Fully paid individual medical, dental, and vision coverage
  • Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
  • Tax free savings via HSA, FSA, and Dependent Care FSA
  • 401(k) match
  • Personal development programs and annual learning budget
  • Medical plan with up to $20,000 in fertility coverage
  • Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
  • Adoption support including reimbursement of up to $20,000
  • Bereavement leave for loss of a pregnancy or loved one
  • Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

Funding (last 2 of 9 rounds)

Nov 2022

$365m

SERIES H

Jul 2021

$200m

SERIES G

Total funding: $1.5bn

Our take

ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.

The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.

2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.

That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.

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Steph

Company Specialist at Welcome to the Jungle