People Operations Associate, hyperexponential

• Prior experience of 1-2 years in an HR role, including internships or entry-level positions
• Familiarity with People Management Platforms & HR software - we use Lattice and HiBob so these would be beneficial!
• Familiarity with People processes such as performance management, onboarding and training
• Excellent communication skills, both written and verbal, and the ability to handle sensitive information with discretion and professionalism
• Strong organisational and administrative skills, with the ability to manage multiple tasks and handle administrative duties efficiently
• Self-motivated with the ability to take initiative and work autonomously
• Proactive and enthusiastic about learning on the job, with a strong willingness to rapidly acquire and implement new skills and practices
• A basic understanding of employment laws and HR best practices is preferred

• From onboarding to professional development, performance management, and offboarding processes, we ensure each stage is optimized for employee engagement and satisfaction
• Our mission includes managing performance evaluations, offering training and development opportunities, and maintaining compliance with HR policies
• This role involves engaging in various aspects of the employee lifecycle, from onboarding to offboarding, aiding in performance management processes and enhancing employee engagement and satisfaction
• The People Ops Associate also plays a key role in contributing to the creation and maintenance of a positive and efficient work environment, coordinating training and development programs, maintaining HR compliance, and handling vital administrative and operational People & HR tasks
• Performance Management Support: Managing the day-to-day activities on our People Management Platform - Lattice. In addition, assisting in setting up performance review processes, collecting and analysing employee performance data and feedback on the processes to maintain focus on improvement over time
• Assistance in Employee Engagement Surveys: Help in setting up, conducting employee engagement surveys, and assisting in the analysis of the results
• People Reporting and Analytics: Preparation of People reports and analytics, such as retention and attrition rates, engagement metrics, and other KPIs, then analysing these metrics to make informed decisions
• People Inquiry Response: Serve as the first point of contact for general People-related inquiries from employees, providing timely and accurate responses or directing queries to the appropriate team member
• Benefits Administration: Administering employee global benefits such as health insurance, L&D budget and leave policies. Handle queries and issues related to the benefit packages
• HRIS (Human Resource Information System) Management: Manage and update HRIS databases, ensuring accurate and efficient data handling. This may include tasks such as inputting employee data, generating reports, and troubleshooting system issues
• HR Administration: Support in maintaining employee records, managing HR documents (like contracts and employment records), and ensuring compliance with labour laws and company policies, including helping with audits and maintaining necessary documentation

• Initial call with our Talent team to kick things off
• Interview with our Head of People Ops & Performance
• Presentation Interview
• Values Interview

• £5,000 for individual and group training and conference budget
• 25 days holiday plus 8 bank holiday days (33 in total)
• Company pension scheme via Penfold
• Mental health and therapy provision via ⁠Spectrum.life
• Individual wellbeing allowance via Juno
• Private healthcare insurance through AXA
• Top-spec equipment (laptop, screens, adjustable desks, etc)
• Regular remote & in-person hackathons, lunch & learns, socials and games nights
• Team breakfasts and lunches, snacks, drinks fridge, fun office @ The Ministry

Total funding: $91m

hyperexponential was created to provide modelling software to help people and businesses build, deploy and manage analytical models that work with small, sparse and fragmented datasets. Its goal is to make teams more agile, collaborate more deeply, and work more productively.