Operations Associate, Morty
$45-55k
1-2 days a week in office (Brooklyn, NY)
Mortgage marketplace
Be an early applicant
Mortgage marketplace
21-100 employees
Be an early applicant
$45-55k
1-2 days a week in office (Brooklyn, NY)
21-100 employees
Company mission
To empower homebuyers to confidently secure and finance their home purchase online.
Role
Who you are
- Bachelor’s degree, or equivalent, in Communications, Business, or a related field
- Exceptional writing, editing, and communication skills
- Highly organized, with the ability to prioritize and multitask
- Strong attention to detail and problem-solving abilities
- Excellent project management abilities
- Able to work in a fast-paced, dynamic environment
- Preference for in Brooklyn office 2 days per week
What the job involves
- We’re seeking a detail-oriented, proactive Operations Associate with exceptional writing and organizational skills
- The ideal candidate can manage multiple tasks, communicate effectively, and ensure smooth day-to-day operations
- Collaborate with internal teams to identify opportunities for workflow enhancements and operational improvements
- Contribute to various operational initiatives to ensure compliance and best practices across the platform
- Support ongoing improvements to our platform support resources and help build out a knowledge base over time
- Oversee and manage the platform support inbox, ensuring timely and effective responses to user inquiries
- Assist in user lifecycle management, including supporting onboarding and offboarding processes
- Track and analyze key operational metrics to ensure continuous improvement
Our take
As the cost of mortgages has risen as a result of restricted supply and imminent increased interest rates, prospective homeowners are looking for alternative, cheaper mortgage options to facilitate their dreams of owning a home. Morty’s mortgage marketplace is capitalising on that demand.
The startup is distinguished by its user-friendly approach, allowing homebuyers to compare mortgage options from any lender alongside features like automated loan options which provide accurate quotes without the multiple back and forth with traditional lenders.
Morty is planning to expand nationwide across the US and eventually internationally in the coming years. Moreover, while they currently only process purchase applications refinances are on their roadmap.
The startup has done well to simplify the process for prospective homeowners in the US. However, expanding their product to other verticals and geographies will not be easy in what is a notoriously complicated and red-taped industry.
Freddie
Company Specialist
Insights
-39% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2021
$25m
SERIES B
Aug 2019
$8.5m
SERIES A
Total funding: $39.5m
Company benefits
- 401k
- Unlimited PTO
- Casual dress code
- Free health insurance (medical, dental, and vision)
- Public transportation benefits and pre-tax plans if you choose to commute to our accessible office in West SoHo
Company HQ
Hudson Square, New York, NY
Articles
Leadership
Nora Aspel
(CEO)Began her career in the nonprofit world before moving onto become a software and front-end engineer working for venture-backed startups—most notably Meetup, Flurry (acquired by Yahoo) and Truly Wireless.
Adam Rothblatt
(CTO)Former algorithmic trader at Goldman Sachs. Before Morty, they were an advisor and co-founder of Daily Boards and a consultant for WayUp, an online job marketplace for college students.
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