Senior Technical Product Manager, Mastercard
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Do you want to learn cutting edge technologies and help solve complex business problems?
- Do you have creative problem-solving techniques?
- Are you motivated to be a part of an organisation that is driving a world beyond cash?
- 5 years' experience in similar role
- Experience in product, program, or service management with technology
- Experience with organizing and coordinating customer activities with product development roadmaps
- Experience with defining and organizing customer objectives, goals, strategies and metrics
- Experience with facilitating technical and non-technical virtual workshops, trainings and/or problem-solving meetings
- Experience with converting customer use cases into actionable and testable backlog and owning prioritization
- Understands the technologies, architecture design and features that support customer jobs to be done and are able to contribute to technical discussions, decisions and strategy related to a product
- Experience completing end-to-end delivery of software changes or customer onboarding experience that focuses on learning outcomes and metrics to drive continuous improvement
- Strong technical knowledge and capability
- Experience with CI/CD, Cloud infrastructure, enterprise architectural patterns or microservices architecture
- High-energy, detail-oriented and proactive with the ability to function independently with competing demands
- High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities
- Very strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills
- Ability to train/guide more junior resources
What the job involves
- The Account Management Services team develops new capabilities for Mastercard and its customers
- We protect cardholders and card issuers and help them manage their daily spending patterns
- To enable us to uphold the high standard of these applications we are looking for out-of-the-box thinkers to play a critical role in the upkeep and continual health of these products
- The Senior Product Manager – Technical role is an important member of our software development teams here at Mastercard
- The PM-T works closely in partnership with Product Owners, Solution Architects, and development leads to elaborate technical requirements that meet product business requirements and align with Mastercard technology standards
- The PM-T will need to develop strong working knowledge of all relevant Mastercard applications and systems to be effective
- Technical analysis of product or application hardware and software to ensure that business and functional requirements can be met
- The PM-T is a liaison and key communication bridge between the development and business teams
- Clear communication of technical requirements to the development team and development concerns to business stakeholders
- The PM-T speaks the language of software development and product management
- Prioritize and identify cross application/system enhancements
- Identify key dependencies and knock-on impacts of new development work
- Lead the development of conceptual/architectural designs and user interface mock-ups
- Collaborate with development staff on software designs
- Identification and integration of Mastercard technology standards as and when required
- Act as a technical consultant for Business Owners during implementation of new products/services
- Provide subject matter expertise and participate in L4 support escalations
- Lead review sessions of technical requirements
- Document and coordinate audit controls and PCI requirements
- Stays aligned with GTM plans for the feature set
Otta's take
Xav Kearney
CTO of Otta
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Founders
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
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