Senior Product Manager, Headway

Payments

$200k

+ Equity Compensation

Senior level
Remote in US
New York
San Francisco Bay Area
Headway

Therapist-by-insurance marketplace

Be an early applicant

Headway

Therapist-by-insurance marketplace

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Be an early applicant

$200k

+ Equity Compensation

Senior level
Remote in US
New York
San Francisco Bay Area

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Company mission

To build a new mental healthcare system, rewired for access and affordability.

Role

Who you are

  • You have 5+ years of product management experience building payments infrastructure, financial systems, or data platforms
  • You enjoy being a platform PM, jamming on technical concepts with your team, and pushing for technical quality
  • You are familiar with payment processors, gateways, financial data models, etc
  • You enjoy being the translation layer between technical and non-technical teams, and driving alignment between them
  • Plus if you have an understanding of GAAP principles and payments risk experience

What the job involves

  • We're seeking a Senior Product Manager to lead our Payments Platform team
  • In this role, you'll focus on building and optimizing our payments infrastructure, as well as unlocking new opportunities for Headway through payment features
  • This is a critical role, as the team is responsible for the entire payments lifecycle: from accurately charging patients their copays to ensuring timely provider payouts, all while maintaining financial accuracy and compliance
  • This is a great opportunity to work on complex technical initiatives with an excellent cross-functional team
  • Own our payments gateway integration, and our underlying infrastructure for provider payouts and patient billing
  • Lead the development and optimization of our in-house ledger system, ensuring it meets GAAP standards and supports our complex patient and provider flows
  • Develop a payments vision and strategy to support Headway’s growth and evolving business needs
  • Collaborate with Engineering, Data, Finance, and Operations to align on priorities and drive step-changes to our systems

Our take

1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.

Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.

Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

64% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jul 2024

$100m

LATE VC

Oct 2023

$125m

SERIES C

Total funding: $327m

Company benefits

  • Work from home opportunities

Company values

  • Think future first
  • Act like a Headway owner
  • The first time is always handmade
  • Be relationship-obsessed
  • Invest in yourself to invest in our mission

Company HQ

Tribeca, New York, NY

Leadership

Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.

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