Web Content Manager, Moonpig
Maternity Cover
Online company for personalised cards, gifts and flowers
Job no longer available
Online company for personalised cards, gifts and flowers
201-500 employees
Job no longer available
201-500 employees
Company mission
To help people connect and create moments that matter.
Role
Who you are
- Prior experience in managing a highly productive B2C product content and working with a CMS
- Extensive experience of managing workflows and content production & set up
- Excellent with analysing data and using insights for forward planning
- Enthusiastic, passionate, creative, organised and process oriented
- Excellent communication skills and able to communicate in a clear and unambiguous manner
- Able to work in a fast-paced environment with minimal guidance
- Prior experience with Salesforce
What the job involves
- Fixed Term 12 Months
- Internally this role is titled Partner Product Manger
- As a Partner Product Manager, you will take ownership of varying initiatives to grow the product content strategy including production and copywriting for both Buyagift & Red Letter Days brands
- You will be working closely with Marketing to ensure a targeted approach to our website copy and imagery
- You will also lead a team of seniors and executives to deliver best in class products within predetermined SLAs
- This is a highly creative role looking for an individual to steer innovative content and design
- You will have overall responsibility for product launches, price changes, amendments and discontinued products for both brands
- Collaborate with Web Trading, Buying and IT Teams to optimise processes used, including helping to plan, design and test new technical features and workflows
- You will use your business knowledge and data insight to support the prioritisation of workload
- Follow the current brand look and feel for both RLD and BAG to curate specific copy, imagery and overall product feel
- Execute the product content strategy. Working closely with marketing, web trading and design
- You will be responsible for tracking and analysis of product performance data while using insights gained to plan follow up actions to be carried out by the team
- You will also take ownership of resource planning for the team including scaling up as needed for peak times, identifying training requirements and setting deadlines for delivering time sensitive projects
- Collaborate with the IT team for system improvements to support efficiency gains and resolve any bugs affecting the products & processes
- Exploring AI tools to improve quality and efficiency of products (imagery and content)
- Quality Assurance: Accuracy, completeness, and consistency of product content across the websites. This involves identifying and addressing any errors, inconsistencies or improvements needed
- You will be managing a team of Seniors and Executives
Salary benchmarks
Our take
When Moonpig was founded in 2000, it bought into the idea that a personalised gift is always more meaningful, whether sent from the sofa, the commute, or the gym. Customers quickly bought into this vision, and Moonpig saw rapid growth culminating in its 2011 acquisition by Photobox for £120m.
Since then, Moonpig has seen continued success. Through expansion into new products such as flowers (Moonpig is now a top-3 online flower seller) and the development of its own app, Moonpig has established its place within the market for personalised gifts.
Now, Moonpig is looking to expand even further. Recent innovations have included the introduction of giant cards, and the company has also secured the ability to create exclusively branded ranges alongside Disney and Warner Brothers. Furthermore, with 90% of greetings cards being sold offline, Moonpig still has a huge potential for new growth.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
48% female employees
3% employee growth in 12 months
Company
Employee endorsements
Career progression
"I joined Moonpig as an Individual Contributor and have had endless opportunities for progression - not only in the form of promotion but also in the..."
Company benefits
- Contributory Pension Scheme
- Enhanced Maternity and Paternity Leave
- Life Insurance
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
- Video therapy sessions through Spill, to support positive mental health
Company values
- Be Brave - When we see opportunities, big or small, we grab them. Our strong judgement and the knowledge that others have our back means we feel confident to take risks. Being brave comes in all shapes and sizes; sometimes it’s ‘just’ speaking up or giving a colleague some feedback that you know will help them grow. It’s about challenging, getting involved and making yourself heard
- Raise the Bar - We take ownership, deliver on our promises and continuously strive to raise the bar in everything we do. We don’t just meet our goals, we exceed them - and we’re always thinking five steps ahead to figure out how we can increase our impact even further
- Keep it Simple - We always strive to simplify both what we do and how we do it. That means that we focus on the things that will have the most impact, figure out the simplest way to deliver them and don’t, ever, over-complicate things
- Think Team - We do what’s right to help everyone thrive – not what feeds our ego. We think beyond the boundaries of our immediate team and call on others to make magic happen across teams. We have deep levels of trust with one another and share information generously, but never excessively. We win together because we think of the ‘we’ before the ‘I’
Company HQ
Farringdon, London, UK
Articles
Leadership
Nickyl Raithatha
(CEO, not founder)Previously worked in banking at Goldman Sachs, then went on to lead Rocket Internet's eCommerce portfolio, before founding Finery, a womenswear brand.
People progressing
Joined as Head of Product Security in November 2019, promoted to Head of Security after 5 months and then to Director of Security of Engineering in January of 2022.
Diversity & Inclusion at Moonpig
Hannah Berman (Senior TA Partner )
- We are very proud of our Employee Resource Groups which include: Women's Inclusion Network, LGBTQ+ Committee, Moonpig Against Racism
- We conduct unconscious bias training across the business and also focus in on the recruitment journey as well for Hiring Managers to support everyone and promote inclusion.
- Our Job Descriptions are put through both a gender decoder and also a readability decoder to be more inclusive for both men and women and also for those who may have difficulty reading complex job descriptions.
- We invest in specific platforms which focus on diverse backgrounds and individuals in terms of sourcing and recruiting talent in to Moonpig.
- We provide mental health support for every employee through a 3rd party provider. This can be accessed directly and confidentially.
- We hire 3 apprentice engineers each year with at least 50% of these being females.
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