Social Media Manager, MANUAL
£45-50k
+ Stock option plan
3 days a week in office (Bermondsey, London)
Digital clinic for hormonal imbalance, obesity, hair loss and more.
Open for applications
Digital clinic for hormonal imbalance, obesity, hair loss and more.
201-500 employees
Open for applications
£45-50k
+ Stock option plan
3 days a week in office (Bermondsey, London)
201-500 employees
Company mission
To extend the healthy years of many lives focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.
Role
Who you are
- If you are a passionate and ambitious creative with a desire to make a meaningful impact in the healthcare industry, we encourage you to apply to lead our social efforts and drive brand excellence at MANUAL
- Bachelor's degree in Marketing, Communications, or a related field
- +4 years of experience in social media management, content creation or digital marketing
- Proven track record of developing and executing successful social media campaigns that drive engagement and brand growth
- Strong creative vision and the ability to think strategically while also paying attention to detail
- Excellent written and verbal communication skills, with a knack for storytelling and brand narrative
- Familiarity with social media analytics platforms (e.g., Sprout Social, Hootsuite, Google Analytics) and the ability to interpret data to inform decision-making
- Passion for technology, innovation, and staying ahead of the curve in the digital landscape
What the job involves
- We are looking to hire a Social Media Manager to join our dynamic Creative team here at MANUAL
- As the Social Media Manager at MANUAL, you will be responsible for spearheading the development of captivating and innovative content across all our social media platforms
- You will play a pivotal role in shaping our brand identity, generating and producing big thinking ideas that not only engage our audience but also drive brand awareness and growth through our social channels
- This position requires a highly creative individual with a passion for storytelling, a deep understanding of social media trends and best practices, and an ability to work agilely in a start-up environment
- Channel Management: Manage the day-to-day handling of all our social channels and optimise content across various social media platforms, including but not limited to Instagram, X, Facebook, LinkedIn, and TikTok
- Tracking and results: monitor, track, analyse and report on performance on social media platforms using tools such as Google Analytics and Facebook Insights, working closely with our Growth Marketing team to share updates and areas for improvement
- Trend Monitoring: Stay abreast of industry trends, emerging technologies, and social media innovations, leveraging insights to inform content strategy, execution and overall channel tracking
- Growth: Organically increase follower growth and engagement on MANUAL’s core social channels through best-in-class content, making MANUAL synonymous with men’s health and wellbeing
- Content Strategy: Develop and implement a comprehensive content strategy for MANAUL's social media channels, aligning with overall brand objectives and target audience preferences
- Ideation and Concepting: Lead brainstorming sessions to generate creative concepts and ideas that resonate with our audience and differentiate us from competitors
- Content Creation: Oversee the creation of high-quality and visually appealing content, including graphics, videos, GIFs, and other multimedia assets, ensuring consistency with brand guidelines
- Community Engagement: Foster meaningful interactions with our audience, responding to comments, messages, and inquiries in a timely and professional manner
- Cross-functional Collaboration: Collaborate closely with internal teams, including marketing, design, and copy, to ensure content alignment and coherence across all touchpoints
Application process
- We aim to complete the interview process within 2-3 weeks
Salary benchmarks
Our take
It's well known that most men don't seek help unless they have a serious problem - up to 90%, a scary statistic given that small problems often turn into big ones, like obesity, poor health and chronic fatigue. A large part of the reason for this is a cultural taboo about men opening up. This is something Manual wants to change with a holistic men's health service, giving men the tools and products they need to be good to themselves.
Manual works to remove the stigma around men's health through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat commmon issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Encouragingly, the service seems to be leading to a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing.
Manual has raised an impressive amount of capital, most recently in a Series A in 2021. This funding is being used to fuel its global expansion, with offices in London and Sao Paolo. While there are beginning to be more companies in this sector as the conversation about men's health opens us (such as Ro and Numan), there is a huge addressable market and Manual is well poised to continue its impressive growth.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
51% female employees
28% employee growth in 12 months
Company
Employee endorsements
Challenging work
"Over my last year at Manual, I've worked on many products to help improve the men's health space. The projects I've worked on here have been some..."
Funding (2 rounds)
Mar 2021
$30m
SERIES A
Nov 2018
$4.9m
SEED
Total funding: $34.9m
Company benefits
- Generous stock option plan
- Hybrid, flexible remote working
- Join in the early stages of one of the most promising startups in the wellness space
- Employee Discount
- Office snacks, Tuesday breakfast & Thursday lunches
- One annual company off site (last year the team went to Portugal!) and quarterly social events
- Fitness & wellness benefit with Gympass
- Enhanced workplace pension contributions
- Cycle to Work Scheme
- £400 per year learning & development budget with Learnerbly
- Private medical insurance
Company values
- We embrace the journey together: We recognise that we’re better together as one inclusive team; we support and challenge each other whilst looking after our health and the people all around us. We stay positive and always take the time to celebrate our successes
- We put our patients at the heart of what we do: We care deeply about our patients, our work improves their lives. We are bringing their voice into every action we take. We're obsessed with solving their health problems. We're always looking for ways to raise the bar and go the extra mile for each and every one of them.
- We are owners: We own the decisions we make and follow through with what we say we’re going to do. We commit, and agree to disagree, so that we can get things done. We do what we say thoroughly and well, feeling proud about our work.
- We make it happen: We have life changing ambition! We thrive on our mission and the challenges it presents. We're bold on what we can achieve and make brave decisions to get there; we're go-getters, doing today not waiting for tomorrow as we strive to realise our vision.
- We improve each and every day: We’re eager to learn, we're incredibly curious, and forever seeking ways that we can continue to grow. We don't over-analyse the theory, we constantly iterate to improve. We passionately believe that daily improvements lead to more meaningful impact and results.
Company HQ
Bermondsey, London, UK
Articles
Leadership
George Pallis
(CEO)Experienced marketer. Previous Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.
Diversity & Inclusion at MANUAL
Chloe Lavin (People Director)
- Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
- Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
- Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
- Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
- Culture - we are feedback-driven culture, we are humble and love to learn from each other!
- We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.
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