National Account Manager, Charlotte Tilbury
Makeup, skin care & beauty collection
Job no longer available
Makeup, skin care & beauty collection
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower everybody in the world to be the most beautiful version of themselves.
Role
Who you are
- You’ll have a commercial mindset with a natural ability to reach creative results and achieve ambitious growth targets
- You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry
- Ideally you will have demonstrable experience operating as a Senior National Account Manager / National Account Manager, ideally within beauty/luxury/fashion industry, although we are open on industry background
- You will be highly numerate, target-driven and commercially savvy. Your pride yourself on finding creative solutions to challenges and you a strong passion for working in the beauty industry
- Structured and organised but you are comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a new business despite what you might think!)
- You have a growth mindset and can recognise the pace of change we are undergoing
- Proven experience in managing and coaching, with excellent relationship building and communication skills
- You’ll be a starter and go-getter with an entrepreneurial can-do spirit!
What the job involves
- We have been through some phenomenal growth recently and as such, we have split our EMEA function into three; focusing on Southern Europe, Northern Europe and the Middle East
- Due to this growth and some exciting internal moves, it means we have a number of opportunities for ambitious, passionate and driven National Account Manager's to join our fabulous Commercial team, within Southern and Northern Europe!
- You’ll be responsible for establishing, building, and nurturing strategic partnerships with our amazing retail partners as well as identifying new commercial opportunities and negotiating best in class reciprocal support to effortlessly bring the Tilbury magic to life in stores and online
- You will build and maintain amazing relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility, and exposure
- Conduct successful commercial negotiations on terms, pricing, distribution, and support with Buying and Merchandising teams
- Ensure a top-line and detailed understanding of retail context, category, and channel performance to identify retail opportunities and strategic needs
- Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner
- Deliver limitless plans to maintain and drive #1 ranking across the estate
- Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning
- Support the development and performance of National Account Executive and wider team, building functional expertise and driving relationship management with the trade
- You will report directly into the Senior National Account Manager, as part of a super ambitious and supportive team!
- Work closely with Regional Marketing, Visual Merchandising, and PR, to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, retailer animation, considering both customer acquisition and retention
- Build strong working relationships with our fabulous ecommerce team, utilising insight from our own channel site to drive performance of Pureplay retailers
Salary benchmarks
Our take
Charlotte Tilbury has carved a niche in the cosmetics industry with its commitment to quality, buoyed by celebrity endorsements and a fondness for innovation. Founder Charlotte's strong personal brand has propelled the company's rapid ascent, while its embrace of cutting-edge technologies like augmented and virtual reality has unlocked avenues unexplored by traditional cosmetic brands.
The acquisition of Charlotte Tilbury by the fashion and beauty conglomerate, Puig, in 2020 marked a significant turning point, catalysing global expansion efforts and venturing into an emerging digital landscape like the Metaverse. Leveraging AI-based marketing solutions, the company has witnessed a remarkable 60% increase in conversion rates for its acquisition campaigns, highlighting its adeptness at staying ahead in the dynamic beauty market.
Charlotte Tilbury was acquired by Fashion and beauty conglomerate, Puig, in 2020. Since then, the company has been driving global growth and expanding into new digital frontiers (i.e. the Metaverse). Its use of AI-based marketing solutions has resulted in a 60% conversion rate increase in its acquisition campaigns. Charlotte Tilbury is well set to see consistent market growth.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Company benefits
- Generous staff discount
- Generous product gifting
- 25 days holiday plus bank holidays
- Hybrid, flexible working
- Dog friendly office on Monday and Fridays
- Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work and pension contribution
Company HQ
London, UK
Articles
Leadership
Charlotte Tilbury
(Founder)Spent 20 years in the fashion and beauty industry as a Creative Consultant for the top beauty brands worldwide. Was the most sought-after make-up artist in the world when she founded this company.
Demetra Pinsent
(CEO, not founder)Former Partner at McKinsey & Company. Received their M. Phil from the University of Oxford and a BA in Social Studies from Harvard University.
People progressing
Joined as Customer Service Manager in the early stages of the company, was promoted to website coordinator after 10 months, and is now Head of Digital Content.
Joined as a Junior-level producer in January 2017. She was promoted three times in 5 years, most recently to Creative Production & Project Management Director.
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