Software Engineer, Moveworks
Agentic AI Product
$130-221k
+ Equity
Office located in Mountain View, CA
Enterprise-built conversational AI platform
Open for applications
Enterprise-built conversational AI platform
501-1000 employees
Open for applications
$130-221k
+ Equity
Office located in Mountain View, CA
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- BS or a higher degree in computer science or related field
- 2+ years professional experience in scalable system development
- Strong product sense and a passion for building scalable web or conversational UI products
- Excellent cross-functional collaboration skills
- A constant thirst for learning and readiness to step out of your comfort zone
Desirable
- Experience with ML/GAI-enabled conversational products
- Proficiency in extracting common patterns and expertise in modular architecture and API design
What the job involves
- As a conversation product engineer, you'll apply these technologies to impactful enterprise use cases
- Our product serves diverse user personas through a unified conversational and GUI interface across chat and web channels
- We're enterprise AI product pioneers with no fixed formula
- You'll innovate on unsolved problems and expand customer perceptions of ML/GAI's business impact
- Our team's expertise, spanning decades of ML evolution, years of delivering enterprise AI solutions, and first principles thinking, underpins our product's success
- Prior conversational AI experience is a plus, but not mandatory
- We seek high performance, a passion for enhancing the overall user impact, and a clear thinking framework for scalable, tailored experiences
- You'll collaborate with ML/GAI experts and cross-functional teams on innovative features at our fast-growing AI startup
- Collaborate closely with GAI conversational framework experts to grasp the latest technology capabilities and best practices
- Design and implement stakeholder and end-user product features using cutting-edge technical approaches to deliver business value
- Work with PM, UX, and GTM teams to define, scope, and validate product deliverables
- Expand the product's reach to more customers, domains, and global markets, ensuring high quality and extensible engineering implementation
- Identify patterns and feedback to advance the Conversational AI framework further
- Develop into a well-rounded product engineer with the expertise to apply technologies for impactful products and strategic influence
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Articles
Founders
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 35 more jobs at Moveworks