Technical Architect, Cloudflare
East
Web performance and security platform
Job no longer available
Web performance and security platform
1001+ employees
Job no longer available
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- As a Technical Architect, you understand your customer’s business and can speak the “customer language.”
- You have a deep understanding of key drivers for the technology decisions in large companies and how they support their business goals
- You can credibly engage across various IT and business domains
- You have the capability to converse on risk management and have the ability to articulate the impact of risk to the organization in terms the business understands
- You understand that the CISO role is in transition, balancing between enabling the business and helping keep the business focused, functioning, and moving forward
- You have an understanding of the levers that CIOs and CISOs use to get and remain in control of their business
- 10+ years of prior Technical Delivery, Engineering, or related experience required. Demonstrable experience in building trust and maintaining relationships with key customer stakeholders
- Understand the “business language” surrounding IT, and know how to uniquely address customers that consider IT either a cost center or a profit center
- Strong understanding of both business strategy and technology at a deep level
- Delivered large enterprise projects in this product space
- Aware of industry evolution from “castle and moat” to “zero trust”, NIST Zero Trust Architecture (SP 800-207), Identity Management, familiar with trends in cyber security (e.g. RAT/trojans, malware, ransomware, phishing, adware, cryptomining, spam, botnets, info stealing, scareware) and a deep technical understanding of IT System- and Network engineering and Security
- Understanding of IT risk management, enterprise architecture (e.g. TOGAF) and change management
What the job involves
- You will help our clients build digital transformation strategies using the Cloudflare technologies and platform based on your understanding of key drivers for the technology decisions in large companies and how they support their business goals
- You are aware of what comes next and you can position the value proposition of the Cloudflare platform in tangible business benefits, without necessarily referring to specific individual technologies
- Your aim is to understand our customers' journey and help our customers realize their ambitions, and help architect the road to implementing Cloudflare solutions across their Enterprise
- You build high-value relationships with peers through up-to-date industry insights and expert level implementation guidance
- In this role, you will shape the implementation design across the multiple domains of our Cloudflare products within our strategic customers
- You have a track record of public speaking and prior experience delivering our solutions or similar
- An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Professional Services organization
- Work with customers to define tailored implementations, creating a path for value realization across the Cloudflare product stack. Develop a roadmap and implementation plan with customer and internal Cloudflare stakeholders and together push the boundaries on how Cloudflare can help businesses move forward in their digitization
- Build and maintain the long term technical relationship of strategic accounts, ensuring the successful design, proof and delivery of Cloudflare as a part of the customers critical infrastructure
- Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape
- Collaborate with specialists, architects, and subject matter experts across diverse functions. Apply extensive vertical knowledge and domain expertise to enhance the depth and effectiveness of the project
- Elevate yourself as a pioneer in cloud networking and security by offering a fresh perspective that pushes boundaries, unveils fresh insights, and cultivates a culture of creativity
- Conduct technical conversations with Enterprise architects and technical teams of the customers
- Guide senior customer stakeholders and Cloudflare PS resources through Solution Design and delivery stages, and support the customer with a project design to realize the value that Cloudflare is bringing
- Promote customer retention by capturing and communicating gaps in product, delivery, and/or features
- Contribute to the practice lead team with recommendations for the roadmap and design patterns for multi-product implementation and influencing product roadmaps
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company values
- Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
- Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
- Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them
Company HQ
China Basin, San Francisco, CA
Articles
Founders
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
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