• Bachelor’s degree in Information Technology, Computer Science, or a related field, complemented by relevant certifications such as Network+, CISSP, and AWS or Terraform Certifications
• 4+ years of experience in system engineering roles, including expertise in Cloud Infrastructure Engineering and IT Automation Engineering, with strong proficiency in AWS cloud infrastructure including services like Lambda, KMS, IAM, S3, EC2, and RDS
• Demonstrated proficiency in managing Mac, Linux, and Windows environments, alongside deep knowledge of networking and security protocols such as TCP/IP, VLANs, IPSEC, DNS, DHCP, SSL, VPN, etc
• Experienced in monitoring network traffic to detect and respond to threats, designing and managing Identity Management and SSO technologies (preferably Okta), and implementing Zero Trust security technologies
• Skilled in scripting and automation using languages like Python, Bash, JavaScript, SQL, and in using Infrastructure as Code tools like Chef, Puppet, Ansible, and Terraform
• Experienced with Workflow Automation & Orchestration tools such as Bettercloud, Okta WF, Sailpoint WF, Workato, Mulesoft, Tines, and expertise in security audits (ISO 27001, GDPR, SOC2, SOX)

Desirable

• We are seeking a highly motivated and versatile IT Systems Engineer to join our growing IT Engineering team
• Reporting to the Sr. Systems Engineer, Team Lead - you will ensure the stability, integrity, and efficient operation of our internal enterprise information systems, supporting core organizational functions
• This role involves monitoring, maintaining, supporting, and optimizing all corporate SaaS, Cloud infrastructure and associated operating systems
• As a Systems Engineer, you will collaborate with cross-functional business partners throughout the software lifecycle to implement, own, and manage optimal solutions as we continue to scale
• You will use your communication, analytical, and problem-solving skills to identify, communicate, and resolve issues, maximizing the benefits of IT systems investments
• If you are passionate about technology and enjoy helping others solve their issues, we’d love to hear from you!
• Manage and engineer the core enterprise technology stack, including infrastructure (AWS), client engineering, email, communications, collaboration tools, Identity & Access Management (IAM), and content management using various SaaSOps tools
• Focus on system engineering and automation to streamline operations, reduce manual intervention, and enhance overall system efficiency and reliability across the organization
• Design and implement security measures such as authentication protocols, zero trust, and data encryption programs to safeguard systems and infrastructure
• Monitor and maintain system performance through regular patch management, security audits, backup procedures, and troubleshooting, supporting escalated Tier 3 issues for global internal users
• Assess and improve the effectiveness of existing systems, performing cost-benefit and ROI analyses to guide management decisions, while ensuring compliance with security and regulatory standards for both in-house and third-party vendor systems
• Document system configurations, processes, and service records, aiding in the optimization and maintenance of our infrastructure, including Terraform Infrastructure as Code orchestration