Strategy & Operations Director, DoorDash
$180-300k
+ Equity, Salary dependant on location
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$180-300k
+ Equity, Salary dependant on location
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You have 15+ years of experience in a role in logistics and/or ecommerce strategy and operations
- You are strategic and driven with a passion for the local delivery economy and an understanding of the competitive landscape
- You have a talent for summarizing complex problems, and can translate high-level goals into actionable plans
- You have people management experience, and will enjoy developing a team of operators
- You don’t need a guide. You dive into difficult problems and come up with a plan
What the job involves
- The Director, Drive Strategy and Operations will build the roadmap for what partnerships to pursue and will call the shots on how to accelerate deal timelines
- Additionally, you will set the strategic vision for how to improve both top and bottom lines through product and feature enhancements. You will work with product, engineering, sales, operations, business development, and other teams to make your vision a reality
- Extensive experience in logistics and a deep understanding of the ecommerce landscape will make you an ideal candidate for this role
- You will report to the GM, Drive New Verticals. We expect this role to be hybrid with some time in-office and some time remote
- Strategize: You will develop the strategy to best serve our customers through a period of growth
- Build: You will develop and lead 0 to 1 opportunities. You will create the roadmap for new products and services, determining how to invest our resources to achieve desired outcomes
- Operate: You want to get to the lowest level of detail, and scale
- Collaborate: You value partnerships, and will excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants
- Lead: You will manage a strong team. You’ll hire and retain top talent, and build team culture
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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