Senior IT System Administrator, Masterworks

$110-150k

JIRA
Slack
Senior level
New York

More information about location

Masterworks

Platform for art investment

Open for applications

Masterworks

Platform for art investment

201-500 employees

FintechB2CMarketplaceInvestingTradingArt

Open for applications

$110-150k

JIRA
Slack
Senior level
New York

More information about location

201-500 employees

FintechB2CMarketplaceInvestingTradingArt

Company mission

Masterworks' mission is to make art investable.

Role

Who you are

  • BS degree in Computer Science or equivalent expertise, with a proven ability to successfully lead and direct a technology team
  • ITIL certification is desired
  • Minimum of 5 years experience in IT management for companies with over 500+ employees
  • Hands-on experience designing and managing office networks and multidomain Google Workspaces
  • Plan and execute migrations with minimal impact on user experience and productivity
  • Ability to collaborate and support employees in the office setting
  • Passion for security and raising the security bar
  • Understanding of network fundamentals
  • Excellent communication skills
  • Successful history of meeting deadlines while working on multiple parallel projects
  • Must be able to work in the NYC office - not a remote position
  • Must be eligible to work in the US - no exceptions

What the job involves

  • As an Senior IT System Administrator, you will be responsible for supporting 200+ employees via ticketing system, Slack, and Jira, supporting end-users of the in-house built platform, and working with a small team in the office
  • You will also play a key role in implementing new systems and technologies, maintaining company software and hardware, and supporting an office relocation
  • Setting up structure and process by improving and maintaining a ticketing system, measuring response times
  • Responsible for oversight and day-to-day management of SaaS services, VPN services, end-user technical support, endpoint security operations, vendor management, access control, IT inventory management
  • Lead hardware and software support, deployments, maintenance and troubleshooting
  • Work closely with the People Operations team on user onboarding, offboarding,and management
  • Support, improve, and manage office networks and Google Workspaces
  • Collaborate with internal development teams to support investors using an in-house developed application
  • Respond quickly to employee technical issues to boost productivity
  • Setup and manage an office VPN
  • Collaborate with the team to improve the office network, Google Workspace
  • Apply security best practices
  • Increase delivery speed, transparency, and quality by establishing best practices
  • Standardize and operationalize the environment
  • Working with the employees to boost productivity
  • Estimate efforts, identify risks and dependencies, and participate in weekly planning and status meetings
  • Be a self-starter, able to work independently, be flexible and be able to succeed in a fast-paced, high-intensity startup environment

Our take

In the age of democratizing access to financial platforms, Masterworks epitomizes the trend through its platform, which breaks down the walls to art investment. Traditionally guarded by old institutions and reserved for the uber-rich, the company supplies a way for retail investors to access the space, by pioneering the ‘fractionalizing’ of art pieces.

Through Masterworks, SEC-qualified paintings by names like Banksy, Monet, and Picasso are portioned, allowing retailers to hold just a percentage of the piece via its platform. Having acquired over 100 assets, worth a total in the hundreds of millions of dollars, the company has scaled well and remained agile as it capitalizes on the ever-increasing popularity of alternative assets.

The company has also focussed on building out its technological capabilities. For instance, by leveraging proprietary data - acquired from becoming one of the most important buyers on the market - Masterworks believes it can deliver increased returns for its retail investors, adding further value to its platform that should attract and retain users.

Freddie headshot

Freddie

Company Specialist

Insights

160% employee growth in 12 months

Company

Funding (1 round)

Oct 2021

$110m

SERIES A

Total funding: $110m

Company benefits

  • Paid time off for vacation, sick time, and corporate holidays
  • 401k option
  • Daily buffet style catered lunch with options for every diet
  • Lunch & Learns - Featured guests and Masterworks leadership share their experiences
  • Monthly happy hours
  • Medical, dental, and vision coverage for all our full-time employees

Company HQ

Battery Park City, New York, NY

Founders

Founded Virtumundo which developed one of the first viral internet games. Went on to found and chair a fund, V2 Ventures, which invested in or acquired startups in the online advertising space. Prior to Masterworks, they founded Payability, an eCommerce funding platform.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 1 more job at Masterworks