Senior Product Manager, Amazon
Hardlines Marketing, 12 Month Fixed Term Contract
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- The ideal candidate for this role is a talented product manager who embodies the qualities of being customer-obsessed, data-driven, detail-oriented, and capable of thriving in a fast-paced environment
- The PM should possess exceptional project management skills, a deep understanding of customer insights, and the ability to develop innovative solutions to enhance the shopping experience
- If you are passionate about driving strategic initiatives and delivering impactful results, we encourage you to apply for this role!
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
- Experience with product cycles of 6+ months
- Experience in product or program management, product marketing, business development or technology
Desirable
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
What the job involves
- The CM&E team is seeking a Senior Product Manager to lead and drive Hardlines priority programs from a marketing perspective, focusing on strategic planning, launching, and measuring multi-channel traffic plans
- You will work closely with CM&E channel owners to unlock activations, as well as Program owners within the GLs, who will become your main stakeholders with whom you’ll align on customer pain points and business priorities, and deliver together a curated and seamless experience
- Lead end-to-end strategic annual and 3Y marketing plan and delivery of multi-channel traffic plans for the owned program
- Track, measure and report on channel results, contributing to business reviews regularly; Present strategy, learnings and recommendations to senior leadership
- Evaluate and optimize iteratively based on business priorities and customer behavior and needs
- Define and own goals, including unlocking new business strategies, ensuring channel availability, and making data-driven recommendations
- Be the voice of the customer for your program, by diving deep into consumer insights, competitive landscape and driving recommendations that help how we deliver to customers
- Be the representative of the CM&E team in Program forums, highlighting needs, dependencies and risks
- Develop mechanisms to communicate proactively and effectively with CM&E WS (traffic, onsite, etc), partner teams (central teams), Program-related GLs, and senior leadership
- Enable implementation of the strategy directing activities' execution towards: automation/standardization/centralization or AVS/Intern support
- Own resources request for the Program to support execution (Interns, AVS, etc)
- Advice AVS/intern/apprentice efforts in campaign execution
- Be the representative for Programs in CM&E and external forums
- Support set up of tracking and reporting of the different Programs for main business reviews (OP1/1, QBRs)
- Define and activate mechanism for knowledge sharing across Programs (Program bi-weekly sessions) and channels (bi-weekly reviews with WS leads or channel owners)
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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