Account Manager, uberall
Bilingual French/English speaker
Local customer experience platform
Be an early applicant
Local customer experience platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
Uberall's mission is to empower businesses to deliver great experiences to local customers.
Role
Who you are
- Experience in professional client relationship management, with the ability to plan, strategize, and engage at a senior (VP/C) level
- Excellent listening, negotiation and presentation skills, demonstrating an ability to influence clients and other stakeholders. Proven the ability to prioritize and juggle multiple projects at a time, while maintaining sharp attention to detail
- Able to take accountability and proven track record of meeting and exceeding individual revenue growth targets
- Experience working for/with large or SMB customers, ideally in the SaaS industry
- Proven track record interfacing with customers to demonstrate the value of a service or software
- Fluency in English and French
What the job involves
- As a Corporate Account Manager, you will be a key member of our EMEA Account Management team, focused on driving new sales from our existing customer base and securing new bookings
- Your primary responsibility will be to generate revenue growth by identifying, nurturing, and closing upsell and cross-sell opportunities with our existing clients and expanding our market presence
- Sales and Revenue Growth: Proactively seek and develop growth opportunities within your assigned territory to maximize revenue growth. Identify potential for geographical expansions, brand expansions, and product cross-sells through customer meetings, referrals, events, networks, emails, and calls
- Prospecting and Outreach: Prospect existing accounts to add new contacts relevant to each of Uberall’s products. Reach out via email, phone, and LinkedIn to introduce our latest product roadmap and platform offering, with a focus on upgrading their package and increasing their spend
- Deal Negotiation and Closure: Negotiate and close deals by aligning customer needs with company objectives. Deliver compelling commercial proposals and manage negotiations to drive sales
- Customer Engagement and Relationship Management: Quickly build rapport with customers, and learn about their industry and challenges to position Uberall’s offerings effectively
- Communicate Uberall’s Latest Innovations & Product roadmap: Proactively reach out to customers to share updates on innovations and enhancements in our product roadmap. Present personalized package upgrade options with the latest features and improvements, ensuring customers see the added value in upgrading
- Market Research and Industry Insights: Conduct thorough research on the customer's industry and current market trends to craft compelling pitches that align with their business objectives. Use these insights to demonstrate the value of upgrading and expanding their use of Uberall's platform
- Market Insights: Stay current on industry trends and technology advancements, sharing relevant insights with customers to position Uberall as a thought leader and drive new sales opportunities
- Cross-Functional Collaboration: Work closely with internal teams (Customer Success, Operations, Solutions, Finance, Legal, and Product) to ensure a seamless customer experience and advocate for client needs in product development
- Forecasting and Reporting: Update your opportunities and account activity daily in Salesforce, ensuring good Salesforce hygiene and accurate revenue forecasting
Our take
Location-based services are now part of our everyday lives, but there are still gaps in the way location information interacts with accurate data. Uberall solves this problem by connecting companies with local customers through search and discovery, engagement and conversion.
Uberall helps brick-and-mortar companies to provide more accurate information about themselves across the apps that customers use to discover them. The company's impressive roster of customers now includes Hyundai, Pizza Hut and Lufthansa, as well as a raft of small- and medium-sized businesses. The breadth and credibility of Uberall's customer base is testament to the benefits it can bring to businesses.
The company has completed a number of high-profile acquisitions in the past, including that of MomentFeed, towards diversifying and scaling its services. Uberall's investment in platform development has resulted in an expansive series of updates and improvements. This, alongside an important integration with Apple Business Connect, should help solidify its utility for clients and place as a top choice into the future.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
Jun 2021
$115m
GROWTH EQUITY VC
Sep 2018
$25m
SERIES B
Total funding: $175.6m
Company benefits
- Corporate Shopping Discounts
- Dog Friendly Offices
- Home Office / Remote Work
- Language Courses (German & Business English)
- Flexible Working Hours
- State of the Art Hardware
- Personal Development Budget
- LinkedIn Learning & internal training
- Virtual Stock Option Plan (VSOP) and an Equity Plan (ESOP) for all eligible employees
Company values
- Grow Together - We are free to be ourselves and we treat others with the respect and friendship they deserve. We want to grow together and nothing is ever only someone else’s problem. We are humble and nice and we mean well.
- Demonstrate Passion & Performance - We put our heart and soul into everything we do and we are passionate about the people we do it with. We challenge ourselves and others and aspire to deliver results that leave a long-lasting impression.
- Be Bold & Drive Change - We are bold and determined decision makers who are not afraid of mistakes. We drive for change and take ownership of our actions and decisions.
Company HQ
Brunnenviertel, Berlin, BE
Articles
Leadership
David Federhen
(Board Director)Started out as a Strategy Consultant at Roland Berger, and previously founded Returbo.
Florian Hübner
(CEO)Previously worked as a Consultant at McKinsey, and founded Berlin Tech Meetup.
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