Lead Enablement Partner, Klaviyo

Mid-Market+

$160-240k

+ Variable compensation

Mid and Senior level
Boston

1+ day a week in office

Klaviyo

Intelligent marketing automation powered by customer data

Be an early applicant

Klaviyo

Intelligent marketing automation powered by customer data

1001+ employees

B2BMarketingContenteCommerce

Be an early applicant

$160-240k

+ Variable compensation

Mid and Senior level
Boston

1+ day a week in office

1001+ employees

B2BMarketingContenteCommerce

Company mission

To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.

Role

Who you are

  • 4+ years experience in Sales/GTM Enablement at a high-growth global tech company
  • Direct experience in a B2B SaaS customer facing role, preferably selling to Mid-Market or Enterprise prospects
  • Deep understanding of Sales dynamics, with the ability to empathize, build trust, and offer support as needed
  • Experience designing engaging workshops and delivering presentations
  • Comfortability and confidence in an ambiguous environment
  • Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles
  • Demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively
  • Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy
  • Talent for driving process improvement, operational excellence, and creative problem solving
  • Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change
  • Self-motivated and proactive mindset, taking initiative without requiring external motivation

What the job involves

  • As a strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the Mid-Market+ Sales Organization as your end customer.
  • Your objective is to create an exceptional and equitable learning experience that empowers our sales teams to achieve their full potential, ensuring their success and fostering their growth
  • In order to succeed, you will bring a strong point of view on applying sales methodology, specifically MEDDPICC, to the day to day life of a seller or sales manager. You have experience building strategic enablement programs and can switch from project manager to facilitator as needed
  • Own the enablement strategy and roadmap for the Mid-Market+ sales organization (Klaviyo’s equivalent of Enterprise)
  • Develop the local strategy for driving adoption of global enablement programs, such as sales methodology, product launches and onboarding
  • Develop a comprehensive approach to sales rep development, from the day they are hired through promotion and beyond
  • Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection
  • Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications
  • Coach and support front-line managers and AEs in best practices regarding skills coaching and territory management
  • Deliver sessions focused on key Mid-Market+ and Strategic AE processes and skills such as discovery, demo, negotiation, deal execution
  • Partner closely with the Marketing and Product teams to deliver content designed specifically for AEs to use in their conversations with prospects and customers in the MidMarket and Enterprise segments
  • Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results
  • Measure and report on enablement success metrics and draw insights from data
  • Regularly present and align on project plans, strategies, and updates to Sales Leadership

Our take

Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.

Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.

Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

46% female employees

4% employee growth in 12 months

Company

Employee endorsements

Opportunities to learn

"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."

Funding (last 2 of 6 rounds)

Aug 2022

$100m

LATE VC

May 2021

$320m

SERIES D

Total funding: $778.5m

Company benefits

  • Private health care cover
  • All full time employees receive equity
  • Commuting allowance for when you do travel to the office,
  • A very generous education allowance every year for you to spend on learning and development.
  • Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
  • Generous and flexible PTO policy
  • Participation in Klaviyo ESPP

Company values

  • We always put our customers first.
  • We are owners.
  • We strive to make the world more equitable.
  • We are ambitious.
  • We are always learning.
  • We collaborate radically.
  • We are remarkable.

Company HQ

Financial District, Boston, MA

Leadership

Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft

Ed Hallen

(Chief Product Officer)

Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.

Salary benchmarks

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Diversity & Inclusion at Klaviyo

Katelyn Nnake headshot

Katelyn Nnake (Director of Diversity, Equity & Inclusion)

  • At Klaviyo one of our key values is "we strive to make the world more equitable"
  • In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group

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