Strategic Alliance Manager, Middesk
Business credit check and verification services
Open for applications
Business credit check and verification services
21-100 employees
Open for applications
21-100 employees
Company mission
To accelerate the economy by scaling trust between businesses.
Role
Who you are
- 6+ years of experience in Strategic Alliances, Partnership Management, or a similar role within B2B SaaS, with a track record of managing high-value, high-touch accounts
- Banking experience is required
- Ability to drive strategic conversations and plans with decision-makers and executives, and identify creative solutions to drive partners’ businesses forward
- Proven ability to cultivate trust, build strategic relationships, and identify and develop new relationships across all relevant functions and levels of a partner’s organization
- Strong commercial acumen and effective negotiation skills
- Works seamlessly with internal stakeholders across Go-To-Market and Product teams
- Effectively advocates for partner needs to Product teams to shape future product direction and development
- Excellent communicator, capable of effectively engaging technical, operational, and executive audiences
- Comfortable navigating ambiguity and effectively prioritizing work to maximize productivity
- A go-getter at heart, keen to make an impact for your partners, team, and company, with the grit to push through challenges and ambiguity
What the job involves
- As the Strategic Alliance Manager at Middesk, you will play a crucial role in leading and growing our strategic alliances team
- This position is critical in designing and executing comprehensive alliance strategies that drive mutual growth and success for Middesk and our partners
- You will manage high-value relationships, ensuring satisfaction, retention, and collaborative growth
- In this role, you will have the opportunity to build and manage the strategic alliances program from the ground up, establishing best practices and performance metrics
- You will work closely with cross-functional teams, including Go-To-Market, Product, and Operations, to drive product adoption and create synergies across the organization
- You will also be responsible for identifying and pursuing new business opportunities, negotiating partnerships, and closing deals that deliver significant value
- As a subject matter expert in the industry and our product suite, you will provide effective solutions to partners' needs and advocate for their product requests to ensure they are reflected in our future roadmap
- Take ownership of the overall relationship, strategy, and growth of each strategic alliance in your portfolio, ensuring their satisfaction, retention, and mutual growth
- Build and manage the strategic alliances program from scratch, establishing processes, best practices, and performance metrics
- Work closely with partners to develop joint strategies that drive the adoption and usage of existing and new products
- Drive product adoption and usage by collaborating closely with internal teams across Go-To-Market, Product, and Operations
- Identify, pursue, negotiate, and close new business opportunities that will drive value for both parties
- Cultivate new and strengthen existing relationships across all relevant functions and levels, ensuring a resilient partnership and creating champions within the partner organizations
- Become a subject matter expert in the industry, partner use cases, and our product suite to provide effective solutions to partners’ needs and challenges
- Understand and advocate for partners’ product needs and requests to our Product teams systematically to ensure they are incorporated into future product roadmaps
- Support the development of new content and processes for the strategic alliances team
Our take
Middesk helps businesses screen, verify, and run risk and compliance checks on customers and other businesses. The founders developed the business after experiencing first-hand the often laborious process of manual identity verification, a process which has proven a pain point for many businesses historically.
This hands-on experience helped land Middesk seeding from heavyweight investors Sequoia and Accel. The company's focus is on businesses with stringent regulatory risk requirements, with a special focus on businesses involved in financial aspects like credit and payroll. Middesk’s focus on this sector opens them up to a growing, lucrative market as more businesses than ever are demanding services comparable to retail banking, credit unions and community banks.
Testament to the value of their offering is Middesk’s recent partnership with challenger bank tech platform Agora Services. The challenger bank sector is taking off fast too, and if Middesk can establish a strong reputation for servicing this burgeoning industry, they stand to win big.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2022
$57m
SERIES B
Mar 2021
$16m
SERIES A
Total funding: $77.2m
Company benefits
- Healthcare: We take care of you premiums for medical, dental, and vision
- Unlimited PTO
- Ownership: We offer a stake in the company to every full-time employee through stock options
- 401(k)
- Parental leave: We offer three months of paid parental leave to any parent
- Hybrid work: We have offices in San Francisco and New York and also offer the ability to work remotely
- Catered lunches: We offer catered lunches on days that you're in the San Francisco or New York office
Company values
- Customer-first: Stay motivated by solving real customer problems. Make each interaction meaningful and embrace the path to help our customers succeed
- Be an owner: Identify and tackle problems, take pride in your work, and measure impact. When you find an opportunity to improve the status quo, take it on!
- Act with urgency and purpose: Move quickly and simplify. Solve the problems we have today in ways that allow us to move even faster in the future
- Drive results together: Choose teamwork. Share your opinion, ask questions, understand where others are coming from, and move forward as a unified front
- Embrace the journey: Dream big and be open to taking risks. Innovation happens through optimism, positivity, rigorous thinking, and hard work
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Kyle Mack
(Co-founder & CEO)A Y Combinator alum who has worked as a Director of Solutions at Chekr, and as a scout for Sequioa Capital.
Kurt Ruppel
(Co-founder)They studied Cognitive Science at Berkeley before working as a Software Engineer at companies such as Zendesk.
Salary benchmarks
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