Senior Site Reliability Engineer, Smarsh
$140-160k
3 days a week in office
Cloud-based archiving and compliance solutions
Open for applications
Cloud-based archiving and compliance solutions
1001+ employees
Open for applications
$140-160k
3 days a week in office
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- A person in this position will have a passion for getting things done for various functions, including automation, CI/CD, infra components, middleware, etc
- Minimum 7+ years industry experience
- BS in CS or equivalent combination of education and experience
- Strong experience operating Kubernetes in production environments – EKS Anywhere is preferred
- Experience with middleware systems (Kafka, AMQ, Redis, Memcache, etcd)
- Experience managing CI/CD systems (Flux, Concourse)
- Experience deploying and/or operating Observability stack (Splunk, Datadog, Grafana)
- Experience with large scale systems
- Familiarity with working with PostgreSQL and MongoDB
- Background working in a multi-platform environment (Linux, Windows)
- Familiarity of programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.)
- Familiarity with Agile/Scrum/Kanban methodologies
- Strong interpersonal skills with a can-do attitude and sense of urgency for a high growth/fast paced environment
- Curious mind, wanting to learn new technologies and share with others
- The ability to think outside of the box to resolve issues and create solutions
What the job involves
- As a Sr. Site Reliability Engineer, you are instrumental in helping make our Petabyte scale Kubernetes-centric ProArchive application resilient
- This position will coordinate with multiple teams to develop a migration plan for various components and services as well as implement best practices for our tech stack
- You’ll work closely with our Dev Engineering, QA, and Platform Engineering groups to manage our current on-prem deployments and on-prem & cloud-native infrastructures
- Help define technology choices, best practices and process for the team
- Develop and maintain documentation standard for the team
- Develop new tools and libraries for broader use by SaaS Operations and Engineering teams. Enable engineering teams to discover and understand problems quicker
- Work with product architects and make suggestions for architectural changes and design platform component roadmaps
- Act as a subject matter expert (SME) for components and functions desired. Develop the skill as required, to become SME for components in need
- Assist engineering teams in deep troubleshooting and application code review to find opportunities to improve performance and scalability
- Work closely with Engineering and peer SRE teams to design and use Smarsh coding standards and best practices
- Respond to incidents coordinated by SRE and Incident Response teams. Act as a Incident Commander during incidents
- Participate in escalation and off-hours on-call schedule
- Adopt and embrace qualities of an SRE as defined in the team charter. Help set them for the rest of the team
- Mentor and train junior members of the team. Design training curriculum for the team
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist
Insights
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company values
- We lead with excellence
- We own the outcome
- We act as one Smarsh
Company HQ
Portland Downtown, Portland, OR
Articles
Leadership
Stephen Marsh
(Founder)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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