Channel Sales Engineer, Parloa
Offers equity
Conversational AI platform
Job no longer available
Conversational AI platform
201-500 employees
Job no longer available
Offers equity
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 5+ years of experience as a (Channel) Sales Engineer, preferably at a SaaS vendor
- Experience working at a channel partner
- Deep experience with enterprise technology
- Experience with sales processes and market dynamics
- Fluent in German and English
- Confident presentation and communication skills
- Ability to work under pressure and solve problems
Desirable
- Experience in contact center or VOIP/Telephony
- Familiarity with sales tools such as SFDC
What the job involves
- As a Channel Sales Engineer (f/m/d)* at Parloa, your mission is to drive revenue by proving the value of our products and solutions to prospects through channel partners
- Working closely with partners and clients throughout the sales process and beyond, you will understand their needs, design solutions, and ensure a seamless customer journey
- Your role involves collaboration with channel partners and the sales team, contributing to partner enablement, educating clients about Parloa’s solutions and AI, and leading Proof of Concepts to demonstrate the practical value to specific customers in their environments
- Provide comprehensive support to channel partners, ensuring they have the technical resources and assistance needed to succeed
- Drive initiatives that enhance the effectiveness and reach of the partnerships team
- Enable our partners to drive sales more effectively by delivering targeted training and support
- Prepare the partnerships department for scaling by developing scalable processes, documentation, and training materials
- Onboard partners for sales engineering topics, including creating onboarding materials, setting up environments, and actively communicating enablement topics
- Support ongoing enablement efforts to keep partners up-to-date with the latest product developments and sales strategies
- Coordinate closely with the partnerships team and partners to ensure alignment and effective collaboration
- Conduct recurring enablement sessions and webinars on cross-department topics that are relevant for partners
- Demo products and provide support during deals to help partners effectively communicate the value of our solutions
Application process
- Recruiter video call
- Meet your manager
- Challenge Task
- Expert interview(s)
- Meeting the team
- Founder interview
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding off the back of tripling revenue growth and a 2023 entry into the US market. This will be invested into scaling its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Apr 2024
$68m
SERIES B
Mar 2023
$22.1m
SERIES A
Total funding: $94.5m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company values
- We are customer-obsessed - For us, our customers always come first. Our AI solution is designed to create the highest value for the businesses we work with. At the same time, our team puts a lot of heart and soul into making our customers successful, building close relationships on our joint journey
- We are partner-focused - We think of our partners as part of the Parloa Team. Together with them, we are putting the customer at the center and realizing our vision of creating smooth conversations with the help of AI. We live and breathe partnerships and understand that we’re simply better together!
- We love humans and technology - At Parloa, we love to build relationships and enjoy getting to know the people behind the companies we work with. We are equally excited about the possibilities technology offers to revolutionize how companies talk to their customers – through people and AI, combining the best of both worlds
Company HQ
Prenzlauer Berg, Berlin, Germany
Articles
Leadership
Malte Kosub
(CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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