Senior UX Designer, Amazon
International Seller Services
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Experience in delivering design solutions for projects of large scope and complexity
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- Extensive experience as UX designer or interaction designer experience
Desirable
- Experience with UX design of complex workflows
- Experience working with stakeholders to plan and execute programs that are strategic in nature
- Experience defining and maintaining design patterns and UX standards
What the job involves
- The International Seller Growth organization develops solutions, including the software platform and applications that drive demand generation, customer acquisition, seller integration, customer relationship management, and order management functions necessary for sellers worldwide to manage their business online at Amazon
- We are looking for a Senior User Experience Designer who will work with Product Management, Engineering (science & tech), other product and business teams across Amazon to help our Sellers stay compliant as they sell on Amazon
- The ideal candidate is a passionate yet pragmatic visionary who can gather and synthesize customer data, behaviors, motivations and preferences to propose new solutions
- You are experienced at combining qualitative and quantitative data and practices, and are expert at telling a cohesive story with your findings
- You are responsive, flexible, and able to succeed within an open and collaborative peer environment
- You have global perspective and experience leveraging diverse market and customer needs, educating a core product and business teams with this knowledge
- In this role you will work closely with business stakeholders, software engineers and product teams to deliver complex, high quality, scalable products deployed around the world
- Identify seller needs and design delightful solutions with measurable impact
- Work with product team to develop high-level requirements
- Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors
- Develop and maintain detailed user-interface and interaction specifications
- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval
- Work with Tech teams to ensure a seamless implementation of designs and make trade-offs when needed while without compromising on core experience
- Measure the success and effectiveness of your proposed designs
- A Senior Designer in this role is responsible for creating Seller Tools that will highly impact Amazon Selling Partners worldwide to provide excellent service and support to Amazon customers
- This designer will meet regularly with representatives from product and engineering teams to gather product priorities, align on goals, interact with sellers to gather insights, work design creative solutions, collaborate with partner UX teams, present concepts to cross-functional partners and contribute to streamlining the design process
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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