Senior Program Manager, Chime

Portfolio Management

$130.1-180.6k

+ Bonus & equity.

Senior and Expert level
San Francisco Bay Area

3 days a week in office

Chime

Mobile banking for the everyday person

Be an early applicant

Chime

Mobile banking for the everyday person

1001+ employees

FintechB2CLifestyleBankingMobile

Be an early applicant

$130.1-180.6k

+ Bonus & equity.

Senior and Expert level
San Francisco Bay Area

3 days a week in office

1001+ employees

FintechB2CLifestyleBankingMobile

Company mission

To make financial peace of mind a reality for millions of everyday people.

Role

Who you are

  • We are seeking someone who is passionate about driving measurable outcomes at a fast growing Fintech company with a mission driven business model
  • If you thrive in a role that demands both building and executing, find satisfaction in crafting a data driven, impactful narrative from a blank slate, and are passionate about balancing the needs of multiple stakeholders across the organization - we want to hear from you!
  • A Bachelor's Degree, with 8+ years of experience in a strategy, business operations, program management, and/or consulting role
  • Experience working in highly cross-functional settings and demonstrated ability to thrive in influence without authority and ambiguous environments
  • Critical thinking skills and the ability to understand strategic business drivers across disparate businesses, questioning how we are working rather than simply executing
  • Ownership mentality, with the ability to identify and solve challenges independently and execute with minimal guidance
  • Excellent written and verbal communication with a proven track record of effectively interacting with and presenting to C-Suite and Senior leaders across different teams, such as product, engineering, and marketing
  • Experience creating, implementing and refining internal operating rhythms
  • Sharp analytical and problem solving skills, with a strong bias for action
  • Experience building or actively managing an enterprise portfolio of high priority initiatives
  • Strong portfolio management skills with experience managing end-to-end execution of large scale programs that have transformed their company’s operations and delivered quantifiable business impact

What the job involves

  • Chime is seeking a Senior Program Manager to join our Enterprise Project Management Office
  • Your primary focus will be to build, stand up, and run a portfolio management system to monitor and report progress against Chime’s priority initiatives
  • You will also be responsible for managing a series of internal operating rhythms, including monthly business reviews
  • This is an exciting opportunity to act as a shared advocate for the Company and shape a brand new enterprise project management function at Chime
  • In this role, you will regularly interact with senior and C-level executives leading delivery against our highest companies priorities, and proactively managing company-wide operating rhythms, enabling our business to grow and scale
  • Your role will involve heavy cross-functional collaboration, connecting the dots to advance the right work, and articulating risks that may prevent us from achieving our long term, high impact strategic priorities
  • With a unique vantage point over forums that monitor our most critical initiatives, including our latest product launches and member value driving programs, you will serve as a trusted advisor for all functions and leaders
  • You will influence faster executive decision-making, foster better cross-organizational collaboration, balance organizational capacity, and ensure key stakeholders understand how their work impacts our highest priorities
  • As bandwidth permits, you will also take on ad hoc projects aimed at improving Chime’s operational velocity
  • Shape the vision, brand, strategy, and execution of the enterprise project management function at Chime
  • Develop and implement established portfolio management systems and frameworks to enhance strategic alignment and execution across the organization
  • Build process to unlock velocity, not create overhead
  • Optimize and drive Company level operating rhythms, including quarterly and monthly business reviews and other forums, ensuring effective oversight of progress towards goals, key risks, opportunities, and dependencies
  • Be an excellent storyteller, communicating and collaborating with C-level executives regularly, presenting clear and compelling insights that drive the right conversations and focus on the right outcomes
  • Coordinate with senior project managers and program management teams to translate strategic direction into clear and aligned priorities, drive stakeholder alignment, and ensure appropriate measurement to track progress
  • Identify operational bottlenecks and inefficiencies and implement necessary changes and ensure we have appropriate resource allocation plans

Our take

Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.

In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.

With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

0% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Aug 2021

$750m

SERIES G

Sep 2020

$485m

SERIES F

Total funding: $2.0bn

Company benefits

  • Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
  • Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
  • Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
  • Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events

Company values

  • Be member-obsessed: We are guided by a deep understanding of our members' needs and a devotion to meeting those needs at every step. We practice empoathy in everything we do
  • Be human: We keep it real. We build trust and connection with our members by making them laugh, feel understood, and get inspired
  • Bew bold: We dream big. We set audacious goals, tackle the hard stuff, and do things that no bank has done before. We see a broken industry and believe in our ability to change it forever
  • Simplify: We start with the simplest solution and only add to it if necessary. We are famously practical and focused. Our motto is "Do Less. Faster. More often."
  • Make it happen: We measure the impact of our work and push hard to hit our goals. We find ways around roadblocks. We hold each other accountable to a high bar for performance
  • Respect the rules: We take seriously our obligations to regulators, partners, and the public. We move fast and push for changes without cutting corners. We risk failure if we ever break the regs
  • Team up: We know great work isn't done alone. We organize into teams that leverage the different strengths we each bring. We are stronger when we have each other's backs
  • Chime in: As owners, we have an obligation to speak up. We share our ideas, ask hard questions, and give candid feedback. When others chime in, we value what they have to say

Company HQ

Nob Hill, San Francisco, CA

Leadership

Chris Britt

(Co-Founder & CEO)

Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.

Ryan King

(Co-Founder)

Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.

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