Product Manager, Cloudflare

Email Security Detections & Managed Services, Cloudflare Zero Trust

$115-166k

Salary is partially dependant on applicant’s location. Plus equity

SQL
Amplitude
Junior and Mid level
Remote in Canada, US
Austin
Chicago
New York

More information about location

Cloudflare

Web performance and security platform

Open for applications

Cloudflare

Web performance and security platform

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Open for applications

$115-166k

Salary is partially dependant on applicant’s location. Plus equity

SQL
Amplitude
Junior and Mid level
Remote in Canada, US
Austin
Chicago
New York

More information about location

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Company mission

Cloudflare's mission is to help build a better Internet that is bold and ambitious.

Role

Who you are

  • 1-4 years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products
  • An understanding of how ML models can be applied to classify data in real time is recommended
  • Hands-on experience driving business outcomes with data
  • Demonstrated ability to lead, drive consensus and deliver in an organization with multiple internal and external stakeholders
  • Exceptional empathy, curiosity, attention to detail, and problem solving abilities
  • Experience partnering closely with Product Design to deliver engaging user experiences
  • Excellent communication, presentation, organizational and analytical skills
  • Manage product releases in close collaboration with engineering and security teams
  • Manage product pricing for managed services
  • Engage with customers for product adoption and future direction and manage the product roadmap
  • Familiarity with modern software development practices used to build and deploy applications
  • Experience with customer research. You know when and how to get feedback from the customer base to keep projects moving in the right direction

Desirable

  • BS/MS in a technology field
  • Prior experience in Email Security, Anti-Phishing, SaaS security, Zero Trust product management
  • Experience with analyzing data for trends and answers to questions using systems like SQL or Amplitude
  • Experience working with frontend design & development teams

What the job involves

  • You’ll be the Product Manager for two parts of the Email Security product: 1) detections, the system that makes a disposition on emails and their feedback loops 2) managed services, the system used by customers who want Cloudflare to manage their email security
  • You will lead all efforts related to both parts, directly supporting engineering, sales, product support, and customer success
  • In this new role, you shape product and partnerships, working closely with the engineering teams and multiple other functions across Cloudflare to listen to customer problems and expand on our solutions
  • You’ll ensure that both the detections and managed services UX are best in class, providing valuable bilateral information to other Zero Trust products and our customers
  • You will solve problems that have wide impact and significance across multiple industries and geographies, shaping the future of security on the Internet
  • To be successful in this role, you will need an understanding of email, security best practices, and analytics and reporting
  • Familiarity with what full stack engineering is, workflow optimization, and experience building self-service applications are important
  • As a product manager at Cloudflare you will be expected to own a product vision, direction, and day-to-day growth
  • Help contribute to crafting Cloudflare’s vision for the future of the Internet
  • Define the product, learn from customer usage, iterate and improve
  • Contribute to the Cloudflare Zero Trust vision and product strategy all up
  • Support customers in all phases: pre-sales, proof of concept, and post sales deployments
  • Communicate with peers, leadership, and customers
  • Organize and triage features and issues
  • Manage a product roadmap and its translation to revenue

Our take

Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.

Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.

This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.

The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.

Steph headshot

Steph

Company Specialist

Insights

Led by a woman

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Minimum 8 weeks of paid parental leave
  • Equal opportunity employer
  • Unlimited paid time off policy
  • Work from home opportunities
  • Medical, Dental & Vision Insurance
  • Life Insurance, Disability Insurance
  • 401(k) plans
  • Family planning and fertility program
  • Gym discounts
  • Commuter Benefits Program

Company values

  • Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
  • Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
  • Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them

Company HQ

China Basin, San Francisco, CA

Founders

Lee Holloway

(Lead Engineer)

Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.

Michelle Zatlyn

(President & COO)

Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.

Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.

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