Senior Product Manager of Contracting, Adyen
Payments platform built to grow businesses
Open for applications
Payments platform built to grow businesses
1001+ employees
Open for applications
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- Product Mindset: 6+ years in Product with a deep understanding of product lifecycle, customer journey, and user experience
- Startup Drive: A proactive, entrepreneurial attitude with the ability to thrive in a fast-paced, dynamic environment
- Collaboration: Excellent collaborative approach, able to inspire and engage cross-functional teams without direct reporting lines
- Strategic Thinker: Ability to develop and articulate a clear vision and strategy, with a focus on long-term goals and customer-centric solutions
- Stakeholder Management: Proven experience in managing and aligning multiple stakeholders, both internal and external and competing priorities
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to leverage data to drive decisions and make strategic choices considering business needs
- Operational Excellence: Experience in optimizing operational processes and implementing scalable solutions
- Communication Skills: Excellent communication and interpersonal skills, capable of effectively conveying complex concepts to diverse audiences
What the job involves
- For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers
- We are motivated individuals who tackle unique technical challenges at scale and solve them as a team
- Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster
- The Senior Product Manager for the Contracting product team at Adyen will lead the development and enhancement of our internal and external contracting tools
- This role is central to enabling seamless customer experiences in contracting, including standard commercial contracts, updates, annexes, PCI documentation, and other critical signed documents
- The Contracting Team’s tool is widely used by our internal sales teams and has been extended to platform users (sub-merchants) through our Hosted Onboarding solution
- The Senior Product Manager will drive strategy, vision, and execution, ensuring that our contracting processes are efficient, user-friendly, and compliant
- This role requires close collaboration with the Onboarding, Operational, Commercial and Compliance teams to align priorities and deliver an integrated customer journey from onboarding to contract management
- Develop and implement a comprehensive product strategy and vision for the Contracting Team, aligning with Adyen’s broader goals and customer needs
- Define and maintain a detailed product roadmap, prioritizing initiatives based on business impact and customer feedback
- Collaborate with internal stakeholders, including Sales, Account Management, Operations, and Compliance, to understand needs, gather requirements, and drive alignment
- Engage with customers and platforms to identify pain points and opportunities, ensuring the contracting tools meet their needs
- Identify and resolve operational process challenges, ensuring that the Contracting Team focuses on strategic initiatives rather than routine operational tasks
- Work closely with the Onboarding and Platform Teams to ensure a seamless customer journey in onboarding
- Develop and track key performance metrics, using data to drive continuous improvement in the contracting process
- Oversee the daily execution of the Contracting product team, ensuring team performance is at its highest
Application process
- Ensuring a smooth and enjoyable candidate experience is critical for us
- We aim to get back to you regarding your application within 5 business days
- Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
- Don’t be afraid to let us know if you need more flexibility
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist
Insights
Many candidates hear
back within 2 weeks
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$55.9m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $323.8m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company values
- We build to benefit all customers (not just one)
- We make good choices to build an ethical business and drive sustainable growth for our customers
- We launch fast and iterate
- Winning is more important than ego; we work as a team - across cultures and time zones
- We don’t hide behind email, instead we pick up the phone
- We talk straight without being rude
- We include different people to sharpen our ideas
- We create our own path and won’t be slowed down by “stewards”
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Articles
Leadership
Pieter Van Der Does
(CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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