Software Development Engineer, ID.me

Marketplaces Personalization

$224.9-306k

JavaScript
Python
Java
Go
Ruby
Terraform
C++
Ruby on Rails
Expert level
San Francisco Bay Area

Office located in Mountain View, CA

ID.me

Digital identity verification platform

Open for applications

ID.me

Digital identity verification platform

501-1000 employees

B2BSaaSCyber SecurityIdentity

Open for applications

$224.9-306k

JavaScript
Python
Java
Go
Ruby
Terraform
C++
Ruby on Rails
Expert level
San Francisco Bay Area

Office located in Mountain View, CA

501-1000 employees

B2BSaaSCyber SecurityIdentity

Company mission

To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

Role

Who you are

  • ID.me is looking for a Software Development Engineer VI with a background in personalization to join our Marketplaces team
  • 10+ years developing web applications using Java, Ruby, Javascript, Go, Python, or C++
  • 3+ years of machine learning (ML) experience, including designing ML systems, leveraging ML toolsets, or building models based on existing ML techniques, preferably in the personalization domain in a B2C product
  • A proven track record of successfully building and owning distributed systems and services at scale by incorporating containers, cloud native services, and infrastructure as code driven tooling
  • Proven ability to lead a team through up-leveling its automated testing skills and posture
  • Experience moving an organization forward in best practices around tracking, observability, monitoring, and alerting
  • Deep understanding of web technologies, frameworks, programming design patterns and paradigms, and APIs
  • Mastery of databases, queues, and caching systems in a cohesive architecture with experience using various technologies in the right circumstances and the ability to communicate tradeoffs
  • Located in McLean, VA or Sunnyvale, CA

Desirable

  • Strong leadership and mentorship abilities with exceptional oral and written communication skills, and a self-managing work ethic
  • Strong understanding of A|B testing strategies with the ability to design experiments, debug anomalies, and interpret results
  • Experience working in a startup environment
  • Experience working with Ruby on Rails
  • Experience with Hashicorp Nomad/Vault/Consul/Terraform
  • Experience using automated deployment and verification strategies
  • A passion for automated testing as a lever to increase quality and predictability for the entire ecosystem

What the job involves

  • In this role, you will set the technical roadmap for the ID.me Marketplace organization and will own building our next-generation recommendation models, data pipelines, and services to drive a unique and personalized member experience for the 100 million+ ID.me members across all of our Marketplace products
  • You will work closely with cross functional teams, including engineering, product, data, operations, and senior leadership to achieve your goals
  • Marketplaces is one of the fastest growing domains at ID.me, and this role will have the opportunity to build personalization systems and features at scale that drive the future of member interaction on ID.me existing and emerging verticals
  • We’ll be leveraging this foundational work immediately to drive incremental improvement to our applications as we build out additional capabilities and systems, so the ability to balance short term benefits without compromising long term design are crucial to success in this position
  • Set the architectural vision and technical roadmap for the ID.me Marketplace - owning all parts of the application stack and being the technical leader for 20+ engineers
  • Transform ID.me Marketplace into a personalized experience for the 100+ million ID.me user base through content recommendation algorithm design across the full suite of Marketplace touch points - web, app, email
  • Lead A|B experimentation to vet hypotheses and analyze the results. Synthesize learnings into future experiments
  • Develop, articulate, and iterate a a long-term vision, and deliver impactful results through key milestones (i.e., days/weeks vs months), having a high bias for action
  • Raise the bar for technical excellence, engineering best practices, testing strategies, and distributed system design through pairing, mentoring, architecture / code reviews, technical presentations, and leadership of knowledge sharing sessions
  • Exert significant influence on the overall vision and long-term goals of the company by co-leading roadmap planning with engineering and product leadership
  • Own deliverables end to end through both committing quality code and overseeing the work of others, with the judgment to know which is appropriate

Our take

ID.me is a digital identity verification platform that simplifies how individuals prove and share their identity online. From identity proofing, authentication, and group affiliation verification the company’s services are highly scalable, as organizations across all sectors benefit from the type of technology provided by ID.me.

While there are a number of identity verification platforms in the space, ID.me has secured a considerable market share. It's formed partnerships with 31 states, multiple federal agencies, and over 500 name-brand retailers, resulting in over 100 million users - and over 70,000 individuals joining every day.

The company has raised significant funding over the years. While the intended use for new capital has yet to be specified, ID has been focusing efforts on improved customer experiences, operational enhancements, and product updates in order to maintain its competitive edge.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

Company

Funding (last 2 of 14 rounds)

Apr 2023

$132m

SERIES D

Mar 2021

$100m

SERIES C

Total funding: $287.4m

Company benefits

  • Company-Sponsored Medical, Dental, and Vision Plans for You and Your Family
  • Paid Parental Leave
  • Generous Paid Time Off
  • 401K With Employer Matching
  • Company-Sponsored Life Insurance
  • Employee Equity Incentive Plan
  • Remote Opportunities
  • Multiple Lounge Areas and Game Room
  • Numerous Mental Health Resources

Company values

  • Make something better every day
  • Inspire people with your passion
  • Treat each customer like your favorite family member
  • Own your mistakes so you can learn from them
  • Details are everything
  • Communicate like a scientist
  • Don't be a jerk
  • Always compete
  • Be truthful (even when it's hard)
  • Ask questions like a five-year-old

Company HQ

Tysons, VA

Leadership

Current Advisor at several companies, including AgentHero and Boomtown!. Former Army Officer in the U.S. Army.

They have also served as the company's EVP of Technology in conjunction with being CTO. Former Software Engineer at PerfectLine and AS Delfi.

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