Technical Product Marketing Manager, Upstart

Home Lending

$129.5-179.3k

+ Bonus & Equity

SQL
Salesforce
Senior level
Remote in US
San Francisco Bay Area

More information about location

Upstart

AI lending marketplace

Open for applications

Upstart

AI lending marketplace

1001+ employees

B2CMarketplaceLendingFinancial Services

Open for applications

$129.5-179.3k

+ Bonus & Equity

SQL
Salesforce
Senior level
Remote in US
San Francisco Bay Area

More information about location

1001+ employees

B2CMarketplaceLendingFinancial Services

Company mission

To enable effortless credit based on true risk.

Role

Who you are

  • The ideal candidate has both deep technical and marketing expertise, equally able to define requirements for engineering or to roll up their sleeves and run growth experiments themselves
  • 5+ years of B2C growth or marketing experience. You understand channel and product marketing deeply
  • Strong technical abilities. You’ve written detailed requirements for engineering, including detailed process flows. You have experience in some mix of data integration, marketing automation, CRM systems, and marketing platforms. You’ve designed and implemented technical solutions for marketing problems
  • Analytically rigorous. You bring structure and order to ambiguous problems. You write your own SQL queries and pull your own data. You’ve run or analyzed experiments yourself
  • Cross-functional project management. You work seamlessly across marketing, product, engineering, and data / analytics teams. You keep the trains running and hit your target dates
  • Ownership and growth mindset. You act like an owner. You’re often right, but humble and open minded about being wrong. You’re perpetually dissatisfied and striving to improve yourself and the team

Desirable

  • Salesforce experience
  • Experience working with Machine Learning models, particularly uplift or attribution models
  • Experience with sophisticated online experimentation
  • Experience with 3rd party data integrations

What the job involves

  • Upstart’s Home Lending Team is tackling the largest credit market in the world. Our first product, a Home Equity Line of Credit (HELOC), aspires to be the best way for homeowners to borrow money
  • As we scale our HELOC product, we expect to launch a purchase mortgage product to streamline the homebuying process and responsibly expand access to credit
  • As a Technical Product Marketing Manager at Upstart, you’ll build new technical capabilities to reach and convert customers, helping us drive rapid and profitable growth to scale from 1 to 100
  • You’ll work with our growth team to craft a roadmap for scaling the business, and with our product and engineering teams to build these solutions
  • Define and implement technical solutions for marketing. You’ll develop a strategy for technical integrations across channels, grounded in deep understanding of the customer, the business, and our technical constraints
  • You’ll work on data integrations and marketing automation across digital marketing, lifecycle marketing (email and SMS), direct mail, and 3rd party partnerships. You’ll define clear requirements, map out detailed data and process flows, and work across growth, product and engineering to ship solutions
  • Unblock strategic experimentation. You’ll enable onsite and email / SMS experimentation to offer HELOCs to applicants already coming to Upstart.com, or to reengage customers who started but didn’t complete the process
  • Leverage unique data across channels. You’ll develop a strategy for better leveraging first party data, as well as identifying and integrating new data sources, to better reach and convert our target customer
  • You’ll build connective tissue between our machine learning, analytics, marketing, and product teams to help us better use data across channels
  • Strengthen our analytical foundations. You’ll work closely with the Marketing Analytics team to ensure the accuracy of data infrastructure. This collaboration is crucial for making informed decisions on marketing spend and optimizing the effectiveness of our campaigns

Our take

Business startups across the world usually seek out funding, but this is often difficult for companies led by millenials. Millennial entrepreneurs with an excellent track record in business are increasingly requiring access to these loans, but their lack of credit history results in proposals frequently being declined.

Upstart provides loans that are aimed towards the target audience of millennials with entrepreneurial intentions, offering low interest rates that average at 12%. The company claims these rates are 10% lower than traditional lenders, and the service aims towards ensuring that the client is subject to no further fees (such as prepayment penalties).

Upstart claims that its unique selling point lies in the fact that its loans are funded the day after approval. Whilst the service focuses on personal loans for business, the company has also expanded to offer loans for car refinancing. Over 2022 and 23, Upstart's stocks fell dramatically and an investigation was undertaken by a law firm representing the company's long-term investors over alleged security law violations by its board of directors. However, the end of 2023 saw a 20% stock value rise for Upstart after its partnership with Mutual Security Credit Union led to a rise in customers, indicating that it is on the up after a difficult two years.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-16% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Apr 2019

$50m

SERIES D

Mar 2017

$32.5m

SERIES D

Total funding: $135.7m

Company benefits

  • Comprehensive health plans
  • 401k Plan
  • Life insurance
  • Disability insuranc
  • Generous vacation policy
  • Flexible time off
  • Parental leave
  • Technology equipment budget
  • Personal development budget
  • Various clubs and extracurricular activities
  • Catered lunches
  • Fully-stocked micro-kitchen

Company values

  • Every second counts
  • Do the right thing even when it's hard
  • Make clever use of numbers
  • Be smart and know you might be wrong
  • Don't assume it can be done

Company HQ

South San Mateo, San Mateo, CA

Leadership

David Girouard

(CEO)

They started their career at Accenture and Booz Allen & Hamilton before working in Product Management at Apple and Virage. They left their role of 8 years as President of Enterprise at Google to found Upstart in March 2012.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 27 more jobs at Upstart