Vice President of People Business Partnerships & Employee Relations, Lyft
$325-350k
More information about location
3 days a week in office
Ride sharing company
Open for applications
Ride sharing company
1001+ employees
Open for applications
$325-350k
More information about location
3 days a week in office
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- 15+ years of related experience in the human resources space
- 5+ years of experience leading a team of People Business Partners
- Demonstrated ability to inspire, motivate, mentor and build high-performing teams, including developing people managers
- Successful tenure in a fast paced, high growth, and dynamic business environment
- Experience serving as a dedicated PBP to members of the C Suite; demonstrated track record of influencing and coaching at the C-Suite level; established, trusted advisor to C-Suite leadership, with experience proactively identifying and addressing structural and individual human resources concerns as well as driving long range business objectives through people strategy
- A solid track record of demonstrating customer obsession through partnering with C-Suite- level leaders to provide strategic, thoughtful and data-driven HR support
- Experience managing investigations
- Outstanding interpersonal and influencing skills - demonstrated ability to develop relationships and influence at all levels within the organization
- Demonstrated ability to use analytics to drive large scale organizational initiatives
- Proven track record of being able to deep dive into any area of the business or product, understand business needs, and facilitate executive decisions
- Excellent communicator in written and verbal form; ability to work well with senior executives, and able to lead and influence across multiple levels and multiple functions of an organization
- Entrepreneurial, with a high tolerance for ambiguity and complexity, and efficient with limited resources
- Highest level of integrity and management of confidential information
- Strong emotional intelligence – someone who can read people, understand their motivation and background, understand what their needs/wants and the ability to play to different audiences
What the job involves
- The People Team is the backbone of Lyft’s business operations, mission and culture
- We’re seeking a seasoned people executive to join us as Head of People Business Partnerships & Employee Relations to serve as our most Senior People Business Partner and lead our Business Partnerships organization
- The Head of People Business Partnerships & Employee Relations will be an essential strategic thought partner to our Chief People Officer (CPO) as we continue the pursuit of our north star: to be a customer-obsessed People team
- This critical member of Lyft’s People Leadership team will define people partnership strategy: owning creation and execution of the roadmap for how the People Business Partnership (PBP) Team and Employee Relations (ER) Team serves as customer obsessed partners to Lyft’s leaders
- They will also serve as a dedicated, senior HR business partner to members of the Lyft Executive Team, creating and delivering people strategies to drive pillars of the business forward
- The Head of People Business Partnerships & Employee Relations will report directly to the CPO and will directly manage a select group of senior PBPs while leading the entire PBP organization at Lyft
- They will also work closely and collaboratively with Talent Acquisition, Total Rewards, People Systems & Operations, People Analytics, DEIB, and Team Member Experience leads
- This is a tremendous opportunity for a seasoned HR leader to make a meaningful impact on our People Team’s culture, strategic roadmap and values as we relentlessly pursue Lyft’s mission to improve people’s lives with the world’s best transportation
- Lead, mentor and develop a team of talented People Business Partners and Employee Relations Business Partners, providing guidance and support in all aspects of HR management. Foster a positive and collaborative work environment that promotes excellence
- Shape and define the overall PBP and ER team strategy, structure and operating model
- Build and nurture strong, consultative relationships with Lyft’s executive team to create strategic talent plans aligned to support organizational goals and objectives
- Serve as a strong business partner for respective client group/s, demonstrating a solid understanding of the business and their priorities
- Drive scalable, innovative and impactful HR initiatives in a forward thinking, fast-paced environment
- Own and create HR policies, procedures and best practices, and identify and implement long range strategic talent management goals
- Collaborate adeptly with stakeholders across the People team, as well as cross-functional partners in Legal and Finance
- Partner with the People Analytics team to unlock data insights on people trends and apply data throughout our operations to drive decision-making
- Serve as a cultural champion responsible for creating and implementing a vision and strategy across the organization that fosters a diverse, equitable and inclusive workplace culture. Champion initiatives that promote a respectful and supportive work environment for all employees
- Partner with the People Systems & Operations team to enable thoughtful tooling that leverages the latest AI technology capabilities, to drive self service and automation enabling PBPs to focus on the highest impact work
- In partnership with Legal, drive creation of employee relations tools and processes contributing to a strong culture of being in great relationships and provide guidance on complex employee relations situations
- Manage program budget and annual forecasting
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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