Senior Director of Compliance, Paddle
Offers stock options
Payments, tax, and subscriptions solution for SaaS
Job no longer available
Payments, tax, and subscriptions solution for SaaS
201-500 employees
Job no longer available
Offers stock options
201-500 employees
Company mission
To help SaaS companies navigate the revenue journey at every stage.
Role
Who you are
- 5-7 years of experience working within a FinTech, traditional financial institution, or regulatory body
- Experience in assurance or internal/external audit, focusing on Payments, Merchant, or PayFac Compliance domains
- Background in Compliance from a regulated industry from within the Legal or Compliance team
- Extensive Program/Project Management experience delivering Compliance Programs in the Financial Services space
- Experience with Financial Services Assurance/Audit reviews
- Strong stakeholder engagement skills to hold the 1st Line of Defence accountable for Regulatory Compliance matters
- A results-driven, pragmatic, and detailed-oriented approach
- A love for problem-solving and working collaboratively
- The ability to explain complex things very easily
- Fluency in English communication, both written and verbal, as Assurance reports may be shared with regulators
What the job involves
- As Senior Director of Compliance you will be responsible for the design, implementation and delivery of a compliance program to ensure Paddle’s compliance with the legislation, regulations and rules governing its operating model as a Merchant of Record (MoR)
- You will report directly to our General Counsel and be a member of our senior leadership team, working closely with our risk operations team
- You will be required to collaborate and advise cross functionally in a fast-paced dynamic environment, identifying risk and balancing common sense with your expertise
- The role will be based in the UK; however this role will be global in scope
- Design the MoR compliance program to include KPI/KRIs, risk-based compliance assessment, control testing and assurance plan, and related testing scopes
- Completing assurance reviews and testing activities leveraging skills in data analytics
- Contributing to Compliance processes by identifying opportunities for improved adherence to regulatory requirements and company standards
- Develop and optimise new and existing Supplier and buyer diligence and transaction monitoring processes
- Own and manage the compliance relationship with our payment partners and Card Networks
- Driving execution of multiple concurrent reviews which may be local or multi-jurisdictional, including subsequent management reporting related to review outcomes and findings.
- Define, analyse and monitor data trends, key metrics and fraud patterns and root causes in order to improve fraud prevention
- Challenging colleagues to build efficient, world-class MOR risk management controls and processes
Our take
Software as a service (SaaS) is becoming the dominant way for new companies to sell their products. However, there are a number of interlinked tasks to build a great business. For example, setting up trials and licences, insights and analysis, payment gateways, taxes, and internationalisation.
Paddle offers SaaS companies a completely different approach to their payments infrastructure so that fast growth companies don't need to deal with this complicated puzzle. Instead of assembling and maintaining a complex stack of payments-related apps and services, it acts as a Merchant of Record for customers, taking away the pain of payments fragmentation.
Now serving over 4,000 customers, and having entered the unicorn club in 2022, the company has clearly found its share of success. However, the assumption that pandemic-era growth could be sustained, coupled with runaway operational costs, has seen Paddle recently layoff a number of its staff. With this move, it hopes to control and reduce its spend, so as to face the effects of the economic downturn in stronger shape and sustain its future.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
41% female employees
-3% employee growth in 12 months
Company
Employee endorsements
Autonomy
"Paddlers are shown a lot of trust to get the job done. I've never experienced micro-management and have always been free to decide how to advance a..."
Funding (last 2 of 7 rounds)
May 2022
$200m
SERIES D
Nov 2020
$68m
SERIES C
Total funding: $291.4m
Company benefits
- Share options
- Private healthcare and mental health support
- Flexible time off
- Generous learning and development budget
- 17 weeks of fully paid parental leave for both moms and dads
- Work up to 45 days a year from a different country
- Discount annual train ticket/cycle to work scheme
- Home workstation budget
Company values
- Exceptional Together
- Better than Yesterday
- Execute with Impact
Company HQ
London, UK
Articles
Founders
Christian Owens
(Co-Founder & Executive Chairman)Founded Paddle after finishing school. A fellow of the Thiel Foundation, which gives $100,000 to young people to build businesses instead of going to university.
Harrison Rose
(Co-Founder)Founded Paddle at age 17, after finishing school, and has been both CSO and CCO at the company. Co-Founder and CEO of GoodFit.io.
People progressing
Joined as Event Manager and was promoted to Brand & Event Manager after 1 year. Bianca is now Head of Brand.
Diversity & Inclusion at Paddle
- We want to increase the opportunities for under-represented Paddlers - we are going to partner with third parties to widen our talent pools, and how we create opportunities internally for when new Padders join to give access to further careers and growth
- We’re already proud of the strides we’ve made around gender balance, especially at manager/leadership level and have a rich population of non British employees. Like most companies in our sector there is still much work to be done, but we’re ready and excited to bring about positive change
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