Senior Product Manager, Workhuman
2+ days a week in office (Framingham, MA )
Cloud-based, human capital management software solutions
Be an early applicant
Cloud-based, human capital management software solutions
501-1000 employees
Be an early applicant
2+ days a week in office (Framingham, MA )
501-1000 employees
Company mission
To make work more human for every person and business on the planet through employee recognition.
Role
Who you are
- The ideal candidate is a seasoned product professional with deep expertise in delivering B2B SaaS solutions at scale
- They possess a comprehensive understanding of market trends, customer needs, and how that tie to business objectives
- 7+ years working as a Product Manager in an Agile/Scrum product development environment
- Proven track-record of product innovation changing the dynamics of an existing or emerging market
- SaaS delivery model experience is a must-have, in either B2B or B2C environments. 3+ years of B2B SaaS strongly preferred
- Proven experience developing plans by working from high-level strategic direction
- Must have demonstrated experience in supporting product initiatives that are large scale in terms of customer base, complexity of problems solved, scope of functionality offered, etc
- Expertise in analyzing product data and synthesizing product plans and strategy based on that data
- Must have a strong bias for action i.e. you are pro-active in figuring out what problems to tackle and then execute on solving them
- Adept at engaging with end users, stakeholders, and partners to empathize with their needs, and understand their goals
- Confident professional taking initiative and making decisions based on sound judgment as well as investigation; you can be relied on to see objectives through to completion
- Comfortable and experienced in presenting product strategy and findings to an executive-level audience
- Inclusive collaborator who works well with technical and non-technical people
- Excellent written and verbal communication skills with ability to influence and persuade peers and leadership on your ideas and vision for the product
- Must be a team player who works well with technical and non-technical people
- Strong leadership qualities with ability to communicate product vision and decisions across geographically distributed teams
- Experience performing market and competitive analysis
- 7+ Years of experience in a Product Management role
- 3+ Years of experience in Enterprise SaaS products strongly preferred
- BS or MS Degree in Computer Science, Information technology or equivalent work experience is preferred
What the job involves
- Senior Product Managers at Workhuman operate at the intersection of business strategy, customer excellence, and tactical execution to identify, prioritize, and deliver high-value product features to our customers
- They lead the product strategy, collaborate with stakeholders, and make critical decisions to guide the product's success
- Senior Product Managers also provide mentorship and coaching to junior team members whilst driving innovation within the organization
- The role will interface at many levels and with various cross-functional teams across the company including engineering, user research, design, analytics and marketing, to ensure the product's success in the market
- Be the trusted owner of a key product area or functionality within the company, accountable for the customer value and business outcomes of the area you own
- Identify opportunities to deliver value and positive outcomes to end-users and customers via product features
- Consistently use customer feedback, operational metrics and user research data to directly inform strategy and execution of product vision
- Partner with product leadership in understanding the high-level opportunities on the product backlog that, when prioritized, deliver the most impactful and valuable features aligned with strategic goals
- Present and maintain a roadmap distilling initiatives down into epic-level increments for aligned delivery team(s), proving lineage and clarity from OKRs down to sprint goals
- Build the trust, respect and confidence with the extended technical team in terms of being able to articulate the ‘WHY’ behind the product backlog and aligning them on the vision
- Clearly articulate and manage product requirements, through writing, breaking down and refining epics and user stories and acceptance criteria. Have a clear focus on always delivering business value
- Support the UX team to arrive at prototypes/mock-ups to test with customers and that will drive the sprint execution
- Enable the delivery team during each sprint to be successful. Clarify requirements, make priority calls, review test plans and review development work and participate in scrum rituals
- Drive decision making on solution options and trade-offs to consider in order to meet business needs
- Communicate regularly with key stakeholders on product status, scope changes and risks
- Partner with the Director of Product Management, Customer Success and Product Marketing teams in incorporating feedback and input from customers, partners, and in-house teams into product strategy and find innovative ways to expand product market reach
Our take
Companies are increasingly recognising the value of data to drive business decisions. Workhuman has highlighted the impact of employee recognition on workforce performance and has developed an SaaS platform to address this.
Workhuman has launched new reporting features in its Admin Hub to enhance recognition program management. These updates provide program managers with improved control and access to insights from their organisation’s Social Recognition program. The new "Manage Reports" feature allows HR leaders to create and customise reports in real-time, making data more actionable and comprehensible. The "Report Access" function enables managers to authorise users to access centralised reports, eliminating the need for complex spreadsheets.
For 25 years, Workhuman has pioneered employee recognition, fostering appreciation, enhancing performance, and promoting inclusivity. The company’s platform captures authentic human moments and turns them into actionable insights, helping businesses make informed decisions and shape its culture. Workhuman continues to innovate, aiming to improve the reporting experience for its customers.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2004
$9.3m
SERIES B
Jan 2003
$5.4m
SERIES A
Total funding: $15m
Company benefits
- Recognition Rewards - Redeem recognition awards for family vacations, furniture, home improvements, and more
- Fully Paid Parental & Family Leave - Receive 12 weeks of maternity and 4 weeks of paternity/adoptive/foster leave
- HRA and FSA Plans - Get reimbursed for deductible payments and save money by enrolling in a flexible spending account
- Tuition Reimbursement & Training and Development - Keep learning, no matter what stage of your career you’re in
- Wellness Initiatives & Reimbursements - Stay healthy with wellness reimbursements and programs that keep your well-being top of mind
- Comprehensive Health, Dental & Vision coverage - We offer several options to meet your healthcare and well-being needs
Company values
- Innovation = Imagination + Determination: Rebounding with courage and creating new ways for us to be successful
- Respect for Teamwork: Working collaboratively to meet shared objectives
- Respect for Customers: Consciously creating moments that matter in a systemic and scalable way
- Respect for Urgency: Taking on new opportunities with excitement, urgency and enthusiasm.
- Respect for Quality: Making good and timely decisions that keep us moving forward.
- Respect for All: Recognizing the value that different perspectives and cultures bring to our organization
Company HQ
Framingham, MA
Articles
Leadership
Eric Mosley
(CEO)Co-founder and CEO, leading the company since 1999.
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