Head of Engineering, Trainline
2+ days a week in office (Rue Saint-Georges, Paris)
Train ticketing platform
Job no longer available
Train ticketing platform
1001+ employees
Job no longer available
2+ days a week in office (Rue Saint-Georges, Paris)
1001+ employees
Company mission
We're building the world's no.1 rail platform while empowering greener travel choices, connecting people and places.
Role
Who you are
- The Head of Engineering will be a technologist, ideally participating in technical communities, and with previous experience of managing an agile development capability
- A solid background in technology with demonstrable career progression through roles with increasing technical proficiency
- Experience as a Software Developer and/or Architect
- Development experience including test driven development, SOA, CI/CD
- Substantial experience in building and running services/applications in an agile environment
- Proven experience working with cloud providers such as AWS
- Technically strong enough to understand and guide software development choices within the team
- Ability to learn quickly and adapt to new technologies and approaches
- A passion for engineering practices working with diverse, multi-location teams
- A strong track record of software delivery in a technology driven business, preferably in a large-scale B2C environment
- Strong proponent of automation with a willingness and drive to automate everything, ideally with prior experience in writing, testing and implementing enterprise-grade pipelines
- Has ideally worked in a product development environment, experience of working in partnership with Product teams
- Able to work alongside Product colleagues to prioritise the team’s work and make the right choices to meet the team’s goals in agreed timescales
- Experience in managing services/applications development with many stakeholders
- Budgetary experience, managing an engineering team budget, able to make budgetary decisions and trade-offs
- Deadline driven, understands how to balance meeting business targets while operating in an agile environment
- Proven experience building high performing engineering teams
- Experience in managing managers, guiding careers and helping individuals recognize their potential
- Experience in managing challenging people scenarios (eg, performance improvement processes and organisational structure changes)
- Able to lead by example, a hands-on technical engineer who can coach and develop technical talent
- Able to spot learning needs and skill gaps within the team, identify the need for training and liaise with other managers and HR to deliver appropriate resources
- Management of small scale (5-10 person) development teams working within large scale environment (5-20 teams)
- Excellent interpersonal, relationship building and influencing skills
- Experience of developing strong partnerships with other business functions
- Strong communicator, able to adapt communication style appropriately dealing with a range of levels of seniority and technical understanding in the organization, up to c-suite
- Able to communicate with confidence and gravitas at company executive level
What the job involves
- The role of the Head of Engineering will oversee Engineering Managers across multiple autonomous teams within the organization, aligned to Strategic Themes
- They will be accountable for engineering delivery within their teams and will report on delivery plans, progress, risks and issues at their Strategic Themes’ Monthly Business Reviews
- They will inspire teams to do great work, whilst reducing planning and execution friction
- They will ensure team structures, delivery implementation, architectural and tooling choices are working effectively and make improvements where required
- The Head of Engineering will also be aware of wider business requirements and will take onboard the expertise of colleagues to make technical choices that are then driven through to implementation and adoption
- They will be able to build relationships across the company, be able to work with others and lead by example, translating vision to practical solutions on the ground
- They will build strong partnerships with other senior stakeholders in the business including Product, Commercial, Marketing and Industry Relations
- Oversee technical choices across the Strategic Theme, ensuring quality, reliability and product direction are all carefully considered and that choices are aligned with the organisation’s technology roadmap
- Be a valued contributor to the evolution of the Trainline Platform architecture, sharing best practices, liaising with the Architecture team and influencing Trainline’s Technology Roadmap
- Keep up-to-date with the latest relevant technologies, regularly evaluating their use for Trainline engineering
- Proactively ensure that security, reliability, performance, and cost-efficiency are included in technical and architectural discussions and provide guidance through their own experience to ensure risks are identified and mitigated
- Use their own experience to develop our culture of continuous improvement and innovation
- Inspire teams to drive for quality in everything they do
- Grow and mentor a diverse team of engineers and Engineering Managers, ensuring they are clear on our strategy, customer focus and inclusive culture
- Build relationships with other Heads of Engineering & Heads of Service Delivery to deliver on strategic objectives
- Develop partnerships with other functions, such as Commercial, Finance, HR, Marketing, Legal and Industry Relations to deliver successful outcomes across the business, not just at the engineering level
- Assess their team’s approach and process maturity, coaching them on Agile methods for sustainable delivery
- Coach and mentor engineering leads and managers, ensuring teams are creating well articulated and structured goals that are understood within the teams and align to company strategy
- Own the engineering budget for their Strategic Theme(s)
- Support building Trainline’s external technology brand in the community
- Identify trends of issues across engineering teams and proactively work with other engineering leaders to address issues
- Will contribute to the development and implementation of the appropriate software delivery lifecycle to support the business
- Drive continuous improvement of software delivery lifecycle within their Strategic Theme and contribute to best practices across the whole engineering organisation
- Ensure appropriate software quality to deliver maintainability and reduce costs of running the Platform
- Ensure that the ongoing maintenance and support of the products and Platform is of the highest quality
- Providing an environment for continuous innovation and improvement
Otta's take
Xav Kearney
CTO of Otta
Trainline make it super easy to book transport tickets. Their app is intuitive and well designed. and they're even pioneering paperless travel, allowing you to store your tickets in the app.
They're hyper focused on customer experience and have a product culture of fast iteration to deliver great outcomes for customers.
Their customers make 170,000 journeys a day and they sell 200 tickets a minute.
They're continuing to innovate to stay ahead. They're using machine learning to predict price movements and are integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.
Insights
Some candidates hear
back within 2 weeks
42% female employees
14% employee growth in 12 months
Company
Employee endorsements
Challenging work
"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."
Funding (1 round)
Jan 2006
$206.2m
LATE VC
Total funding: $206.2m
Company benefits
- Flexible working (40% min office attendance)
- Cycle to work scheme
- Gym memberships
- Private Health and dental Insurance
- Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
Company values
- Own It - We care about every customer, partner and journey
- Do Good - We make a positive impact
- Travel Together - We're one team
- Think Big - We are building the future of rail
Company HQ
Farringdon, London, UK
Articles
Founders
Jody Ford
(CEO, not founder)Previously Non-exec Director of Moonpig and Photobox Group.
Milena Nikolic
(Chief Technology Officer, not founder)Previously Engineering Director at Google.
Lisa Hillier
(Chief People Officer, not founder)Previously Chief People Officer at Gousto , The Restaurant Group and Just Eat.
Mike Hyde
(Chief Data Officer, not founder)Previously at Meta.
Dave Price
(Chief Product Officer, not founder)Previously at Spotify and GoEuro.
People progressing
Joined as a Product Manager. Promoted to Product Manager after 1 year. Then promoted again to Principal Product Manager after 7 months and is currently Product Director.
Joined as Business Performance Analyst. Promoted to Senior Analyst after 1.5 years. Then promoted again to Commercial Manager after 7 months.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity & Inclusion at Trainline
- 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Artemis (gender equality) 🏳️🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers
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