Senior Product Manager, Fresha

Salary not provided
Senior level
London

More information about location

4+ days a week in office

Fresha

Booking software for beauty & wellness brands

Be an early applicant

Fresha

Booking software for beauty & wellness brands

201-500 employees

B2BMarketplaceInternal toolsProductivitySaaSBeautyWellbeing

Be an early applicant

Salary not provided
Senior level
London

More information about location

4+ days a week in office

201-500 employees

B2BMarketplaceInternal toolsProductivitySaaSBeautyWellbeing

Company mission

To empower beauty and wellness businesses and help millions look and feel their best.

Role

Who you are

  • This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact
  • Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company
  • Product Leader - Proven track record of successfully leading and delivering complex software products and features
  • Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans
  • Tactical - Ability to work with engineering teams to deliver features within the planned timeframes. An eye for blockers and the ability to remove them before they cause delays
  • Agile - Experience working in an agile development environment, employing iterative and data-driven methodologies
  • Influential Communicator - Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders
  • Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences
  • Attention to detail - Someone that shares our passion for perfection. Applying this to everything they do from discovery through to testing and ongoing maintenance of their product areas
  • Relationships - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards
  • Team Player - Happy to roll sleeves up and assist the team when required

Desirable

  • Experience developing products within MarTech or messaging industries

What the job involves

  • Given our exciting and progressive growth plans, we are looking for an exceptional Product Manager to come and join our global business
  • You will be reporting directly to the Head of Product, and working collaboratively with engineers, designers, data analysts and marketers in an innovative environment
  • You will be accountable for our Inventory, Marketing and CRM product areas, working with two engineering squads to deliver new features and improvements in these areas
  • Developing insights - Conducting market and user research to become the in-house expert on industry trends and best practices
  • Leverage our data - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback, market insights and internal data sources
  • Product strategy - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends
  • End-to-End product leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution
  • Cross-functional delivery - working closely with cross-functional teams, including engineering, design, marketing, and operations, to ensure high quality features are delivered to our users
  • Stakeholder alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives
  • Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships
  • This list is not exhaustive and there may be other activities you are required to deliver

Application process

  • Screen call - Video-call with a member from the Talent Team (30 mins)
  • 1st Stage - Video-call with Hiring Manager (45 - 60 mins)
  • 2nd Stage - In-person presentation with Hiring Team (90mins)
  • We aim to complete the entire interview process and deliver feedback within 2 weeks
  • Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe

Salary benchmarks

Our take

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its centralised marketplace, while beauty and wellness businesses and professionals use its all-in-one platform to manage their entire operations.

The company has taken a different approach compared to rivals in the salon management space. Rather than charging monthly, its software is free to use, and charges when a booking is made through the system. Fresha's platform also offers a range of financial products, making it an appealing option for salon operators. This has allowed the company to swiftly build a network of merchants for its marketplace, and it has over 80,000 partner businesses processing over 30 million appointments a month.

Now that Fresha has solved the chicken-and-egg problem of starting a marketplace, it is using its market position to scale quickly. It now has 100,000 partner venues and is working within 120 countries. Between 2021 and 2023, it enjoyed 190% growth in its global bookings.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

28% female employees

4% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Dec 2021

$52.5m

SERIES C

Jun 2021

$100m

SERIES C

Total funding: $195m

Company benefits

  • Work from home opportunities
  • Fast track career progression
  • Yoga and Pilates through WeWork membership
  • Travel coverage when visiting teammates - through workshops and social events
  • A vibrant and collaborative company culture
  • Company social events

Company values

  • Empathy
  • Imagination
  • Creativity
  • Commitment

Company HQ

London, UK

Leadership

Previously VP of Technology at Dubai Holding (investment management). Digital Services Manager for New Zealand Human Rights Convention

Nick Miller

(Product Chief)

Previously a Programme Manager for New Zealand Trade and Enterprise. Founded a business with William in 2005 (a strong signal of their partnership)


People progressing

Joined as a Junior Developer. Promoted to Front End Developer after 10 months.

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