HR Partner, Amazon

G&A PXT, People Experience and Technology, PXT

$60.9-130.2k

Mid and Senior level
New York
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

$60.9-130.2k

Mid and Senior level
New York

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Bachelor’s in Human Resources or related field
  • 3-5 years of relevant Human Resources experience

Desirable

  • Master's degree in HR or related field
  • Strong business and HR acumen, including strong problem solving skills, high judgment, critical thinking and analysis
  • Strong communication skills
  • Drives recommendations and prioritization
  • Experience working in a highly matrixed organization
  • Project management and execution skills
  • Coaching and consulting skills
  • Thrives in a high-pressure environment and able to manage multiple simultaneous priorities
  • Possesses intellectual curiosity; brings insight into the team & business

What the job involves

  • At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools
  • They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters
  • They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility
  • They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses
  • A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes
  • While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices
  • Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers
  • Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management
  • Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation
  • Coordinate with the legal department and the ER POC on ER matters, and conduct investigations
  • Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements
  • Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate
  • Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy
  • Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews
  • Support managers and employees in identifying training opportunities to further develop functional and managerial skills
  • Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives
  • Act as stewards of the employee experience and Amazon “culture keepers”
  • Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those
  • Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness
  • Complete cross functional projects and develop programs that improve the employee experience and increase manager capability
  • The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns
  • Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes

Application process

  • This role may require an assessment as part of the application process
  • Please allow 15-60 consecutive minutes to complete the assessment

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
  • Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
  • 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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