Director of Revenue Operations, Foursquare
$168-285k
+Restricted stock units
More information about location
3 days a week in office
Location data platform
Open for applications
Location data platform
501-1000 employees
Open for applications
$168-285k
+Restricted stock units
More information about location
3 days a week in office
501-1000 employees
Company mission
To create technology that constructs meaningful bridges between digital spaces and physical places.
Role
Who you are
- Foursquare is looking for a Director of Revenue Operations with the right combination of Sales/Revenue Operations domain expertise, experience hiring and developing top talent to drive growing teams, and a passion for systems and process improvement
- The right candidate will be a hands-on leader who will be naturally effective at prioritizing and directing the key process and systems initiatives that will drive the most impact
- This individual will also be willing and able to roll up their sleeves and lead process design efforts while partnering closely with our systems leaders to design increasingly scalable systems architectures and data flows
- Bachelor's degree or equivalent experience
- 10+ years of experience with 5+ years experience as a Sales/Revenue Operations Leader in an Ad Tech company
- Proven ability to lead and scale Sales/Revenue Operations of significant scope through growth periods
- Previously designed and implemented sales processes and infrastructure while leveraging data to drive influence and strategy
- Proficiency in Salesforce.com or similar CRM with expertise in leading CRM improvement efforts
- Experience with Database technologies, Business Intelligence (BI) applications and reporting
- Fluency in other systems and sales tools, including CPQs, Prospecting and data tools, Sales Intelligence tools, and other tools that drive Sales/CS productivity
What the job involves
- This is a key leadership role that will partner with GTM and will report to the Senior Director of Business Operations
- One of the key focus areas of this role will be to drive the productivity of all GTM teams through (1) improving existing processes, (2) better tooling, and (3) improved accuracy of data
- The Director of RevOps will own the setting of the vision for the team and will collaborate closely with Sales, Customer Success, Marketing, Finance, Legal, and Executive leadership to optimize the strategies, processes, systems, and talent that will accelerate FSQ’s ability to realize the company’s full potential
- The right candidate will quickly become a trusted operating partner and will ensure successful delivery of Sales planning, forecasting, pipeline management, account assignments, territory planning, GTM rules of engagement definition, Sales and CS performance reporting, process optimization, and talent development
- Owning and setting the vision for the Revenue Operations function, fostering a culture of collaboration and data-driven decision making, and prioritizing an achievable roadmap for each of its teams
- Partnering closely with Finance and Revenue Leaders to drive go-to-market strategies while collaborating cross-functionally with Marketing and Product to achieve growth goals
- Collaborating with Finance and Revenue Leaders to develop, align, and implement territory assignments, sales/compensation plans, and quotas, along with the calculation of commission payouts
- Keeping customer, lead, revenue, and other corporate data aligned and accurate across the organization
- Analyzing the productivity of the Sales, CS, and BD teams and envisioning a tooling and systems roadmap for continuous improvement
- Mapping out and delivering improvements to Foursquare’s quote-to-cash processes
- Ensuring Foursquare’s technology infrastructure and implementation of generative AI tools scales to keep pace with growth
- Collaborating with the FP&A and Business Analytics teams to identify performance trends through the proactive analysis of reports and dashboards
- Partner with Deal Desk to both (1) help to optimize the structure and terms of contracts in order to drive consistency and contractual outcomes, and (2) offload manually intensive activities off of the Sales/CS Reps shoulders
Our take
Foursquare was originally built as an app to make use of mobile phone GPS to 'check in' at certain locations. Over time, it has transformed from a user location check-in app into a large location platform that provides analytics to several business and consumer products.
Foursquare operates in a crowded market, but by continually innovating, it has managed to successfully fend off competitors. However, with the likes of Google Maps and Facebook Places in the same industry, it will be continually needing to set itself apart. Foursquare shows its appeal, though: major players including Twitter, Uber, Apple Maps, and Airbnb, to name a few, use the platform.
The company has an ambitious goal of bringing "Foursquare Everywhere", with part of its strategy to grow by acquisitions. For example, it acquired Unfolded, a geospatial analytics firm, to help enhance its analysis of location data. Foursquare has also made a deal with social media giant TikTok to provide insight into users' in-store activity to monitor the effectiveness of ads on the video platform, and partnered with Constellation Network to provide insights into restaurant and retail business traffic trends.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
40% female employees
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
May 2019
$150m
SERIES G
Oct 2018
$33m
LATE VC
Total funding: $394.4m
Company benefits
- Work from home opportunities
- Learning and development programs from individual contributors to managers
- Individual, professional coaching for all full-time employees
- Flexible time off - rest and recharge when you need it!
- Comprehensive and competitive health, vision, dental, life insurance
- 401(k) with company match
- Family planning programs via Carrot and Maven
- Employee Resource Groups to help you stay connected
Company values
- Embrace Growth
- Champion our differences
- Lead with trust
- Build connection
- Invent the future
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Dennis Crowley
(Co-Chair)Having studied at New York University, Dennis co-created the big game projects PacManhattan and ConQuest before founding Dodgeball, which he managed after its acquisition by Google in 2005. In 2009, he co-founded Foursquare with Naveen Selvadurai.
People progressing
Marc worked as General Counsel for firms including Undertone, Viatel, and Time Inc. before joining Foursquare in 2016. Since October 2023, he has been Chief Legal and Compliance Officer.
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