Senior Technical Product Enablement Manager, Highspot
$118-204k
+ Stock Options
Sales enablement platform
Job no longer available
Sales enablement platform
501-1000 employees
Job no longer available
$118-204k
+ Stock Options
501-1000 employees
Company mission
To empower companies to elevate customer conversations that drive strategic growth.
Role
Who you are
- 3+ years of experience in technical product management, enablement or implementation
- Experience with Highspot platform preferred
- High level of technical product knowledge and acumen required
- Ability to communicate effectively across all levels, including high levels of cross-functional partnerships and executive & GTM/Services messaging
- Excellent project management, time management, and organizational skills
- Quick to learn and adapt to a fast-paced environment
- Self-starter - you can take an initiative and hit the ground running with little to no direction
- Experience working with Executive leadership and senior-level Services/GTM leaders
- Experience designing programs and initiatives that are aligned with business strategy
What the job involves
- We are a high-growth company in a fast-growing market, we have big ambitions, and we are expanding our Revenue Enablement team
- In this role, you will be joining the Revenue Enablement team reporting to the Sr Director, Revenue Enablement - Global Programs
- The Revenue Enablement function at Highspot is an integral part of the company
- Our mission is to empower Highspot’s customer-facing teams with the most effective knowledge and content to accelerate revenue growth
- This role within Product Enablement is focused on building technical expertise for our related GTM and global Services teams
- At Highspot, our product is evolving all the time and it is critical that our teams are able to keep pace with that innovation
- In this role, you will be responsible for working with product management, product SMEs and our related GTM (Solution Consulting & Customer Success) and global Services teams to support required technical expertise, ongoing product & release enablement, technical product launch training, technical onboarding, certification design & enabling to the required technical depth by team, while also connecting them with the value these features drive and how it solves customer problems
- Release Enablement
- Advanced Product/Technical Demo Readiness
- (Technical) Launch Readiness
- (Technical) Feature Deep Dives
- (Technical) Product Onboarding
- Feature Video Walk Throughs
- (Technical) Courses & Certifications
- Ongoing Product Strategy Enablement
- Centralized Technical Product SME
- Acts as liaison between GTM/Global Services team and Product Management
- The role requires effective collaboration across cross-functional teams, the ability to create and innovate the design, development & delivery of technical enablement in coordination with the broader Revenue Enablement team and the ability to scale knowledge across the organization
- Additionally, the role will require the ability to engage in customer-facing conversations, an analytical approach to driving outcomes and drive platform adoption and the ability to set strategy and measure impact of learning & certification initiatives
- This is an exciting role in which you will have the opportunity to help shape and grow not just the role, but also the product
- Be a technical expert on our product
- Design and execute a robust technical product learning strategy & ecosystem that drives required expertise and the right conversations across our related GTM teams and global Services organization
- Collaborate with teams across Product Management, Product Enablement, Customer Success, Solution Consulting, Global Services, Customer Zero and the broader Revenue Enablement team to assess needs, build scalable learning & enablement frameworks and measure effectiveness
- Create, deliver and optimize technical product training resources, courses, certifications and live learning events to drive mastery
- Be an active member of our Customer Zero crew, driving early adoption, activation and feedback on new features and Highspot capabilities
- Partner with GTM & Services leadership and Enablement teams on adoption, live training execution, coaching frameworks and related workshops
- Develop long-term processes, content, and procedures to ensure we scale effectively with our approaches and techniques
- Use Highspot analytics to identify opportunities and evaluate the impact of technical training efforts
- Continue to collaborate and scale Product Enablement efforts to support the maturing needs and expertise required with the continued growth of Highspot
- Find synergies between internal and external Product Learning and areas to capitalize on shared knowledge bases and value messaging
- Leverage experience and success within Product Enablement to help define industry standards around product launches, certification and driving product expertise
- Identify and share best practices of top performers and amplify them across the GTM and Services teams
Our take
Highspot is an AI-driven sales enablement platform that enhances sales team performance globally. It offers intelligent content management, training, contextual guidance, and customer engagement in a unified platform. This integration, supported by actionable analytics, helps companies turn strategic plans into effective sales.
Highspot's annual recurring revenue has grown over tenfold in recent years, highlighting the importance of sales enablement in improving sales team performance. The company's innovation and customer satisfaction have led to record new customer acquisitions and revenue growth, with clients like Hootsuite, Twitter, Siemens, and Nestle.
Despite a 10% workforce reduction following its expansion into Canada, Highspot continues to innovate. The Spring ’24 release expands generative AI capabilities, providing personalised, just-in-time coaching and content personalisation at scale. Highspot Discover showcases these innovations, reinforcing Highspot's leadership in sales enablement.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2022
$248m
SERIES F
Feb 2021
$200m
SERIES E
Total funding: $642.6m
Company benefits
- Generous PTO
- Free, Immersive Learning Courses
- Flexible Transportation Options
- Equity For Everyone
- Medical, dental, and vision benefits
- Flexible work and holiday schedules
- Competitive compensation
- Work from home opportunities
- Modern Health and Wellness Program
- 401K Retirement Plan
Company values
- All In
- Invent the Future
- Details Matter
- Earn the Next Challenge
- Most Respectful Interactions
- Collaborate Across Boundaries
- Open and Real
- Learn It All, Not Know It All
- Invest Wisely
- Make it Happen
- Enjoy the Ride
Articles
Leadership
Robert Wahbe
(CEO)Former Corporate Vice President of the Server and Tools Division at Microsoft
Oliver Sharp
(Chief Solution Architect)Former General Manager of Strategy, Server and Tools Division at Microsoft
David Wortendyke
(CPO)Former Partner Architect at Windows Azure for over 20 years
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