Field Chief Security Officer, Cloudflare

Salary not provided
Expert level
Remote in US
Cloudflare

Web performance and security platform

Open for applications

Cloudflare

Web performance and security platform

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Open for applications

Salary not provided
Expert level
Remote in US

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Company mission

Cloudflare's mission is to help build a better Internet that is bold and ambitious.

Role

Who you are

  • The Cloudflare Field Chief Security Officer (Field CSO) will have expertise in cloud technologies and cloud-native computing trends as well as enterprise computing, security, and networking technologies
  • The person in this role will possess a passion for helping people and communities connect to our platform and achieve their short- and long-term technology goals
  • The ideal candidate will enjoy educating and influencing broad audiences about new technologies and their benefits and will deliver outstanding content, technical expertise and support in a variety of formats
  • We are seeking a highly skilled Field CSO Officer with a storied history in the technological sector
  • 10+ years of experience within IT, Cyber Security. Service Provider, or Telecommunications industry, with a minimum of three years of experience in a similar executive-level position
  • Own CxO level relationships both at the business and technical level and have strong existing executive customer, partner and industry associations and relationships that can be leveraged
  • Desirable background in a technology start-up organization leading to significant business growth or acquisition
  • Have solid experience in shaping and translating a technology-enabled vision into delivery of successful business outcomes and led a company through key digital transitions
  • Have a strong understanding and experience in managing cloud-based models including Saas, Paas and Iaas and worked with customers through digital and cloud transformation
  • Has experience in working with Web-Scale organizations or Large Service Providers
  • Has a strong background in Cyber Security, Security Operations and IT Risk Governance
  • Has experience in speaking at public forums and presenting at key industry events
  • Proven track record in building and managing high performing technical teams
  • Highly skilled communicator and influencer with the ability to reflect and question positively and effectively
  • Advanced technological skillset and a demonstrated history with technology
  • Extensive industry knowledge with an eye towards the future
  • Proven ability to forge and sustain effective partnerships internally and externally
  • Proven ability to articulate a clear vision for change and manage the process while supporting people
  • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license

What the job involves

  • The candidate will work closely with our most critical clients and prospects to articulate the Cloudflare Global Platform message and drive deeper technical engagement and market adoption
  • The Field CSO will partner closely with Cloudflare’s Security, Engineering, Product, and go to market teams to drive the impact and adoption of our security and performance platform
  • Work directly with customers and prospects to deliver executive level demonstrations, and partner with strategic sales to implement concepts and solutions within customer environments. Evangelize our technology platform relative to the status quo
  • Reporting to the CSO, this role is a regional leadership role that will be responsible for delivering against corporate objectives and meeting the growth targets for the business
  • Develop and implement a technology-informed go-to-market strategy for the region, ensuring it integrates with the overall company strategic roadmap
  • The role will act as both a technology and business expert, making decisions that will impact the current and future strategy and operations of the company
  • Define and simplify the Cloudflare offering to key market segments and deliver key messaging to the market
  • The role will be a public facing persona representing the organization at a regional or global level at conferences, media engagements, analyst conferences and other key industry events
  • Build an awareness of key market conditions and the competitive landscape
  • Work with International Leadership peers on key company initiatives
  • Introduce new innovations to the market through traditional and social media (press interviews, Twitter, Hacker News, etc.), blogs, and analyst briefings
  • Drive and contribute to key business activities including: Business Reviews, Pipeline generation and Assist with Deal Closure
  • Engage with strategic accounts by building strong relationships with the senior leaders and decision makers within customer companies and help drive product adoption
  • Work with Cloudflare global leaders to help define company regional priorities to best deliver company success
  • Work within the Cloudflare Regional Leadership team to formulate tactical and long-term strategic plans to increase technology awareness, drive market development and contribute to company growth targets
  • Be willing to work remotely as required and travel regularly (at least 30%) to engage with customers
  • Be a company technical voice working with solution engineering to evolve the product to meet the needs of the market & customer segments

Our take

Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.

Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.

This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.

The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.

Steph headshot

Steph

Company Specialist

Insights

Led by a woman

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Minimum 8 weeks of paid parental leave
  • Equal opportunity employer
  • Unlimited paid time off policy
  • Work from home opportunities
  • Medical, Dental & Vision Insurance
  • Life Insurance, Disability Insurance
  • 401(k) plans
  • Family planning and fertility program
  • Gym discounts
  • Commuter Benefits Program

Company values

  • Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
  • Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
  • Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them

Company HQ

China Basin, San Francisco, CA

Founders

Lee Holloway

(Lead Engineer)

Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.

Michelle Zatlyn

(President & COO)

Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.

Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.

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