Junior Site Reliability Engineer, Splunk
Azure Cloud Platform
£42.4-58.3k
+ Incentive compensation
Data security & observability platform
Job no longer available
Data security & observability platform
1001+ employees
Job no longer available
£42.4-58.3k
+ Incentive compensation
1001+ employees
Company mission
To allow clients to focus on the business outcomes that data can deliver by helping organisations use their data to answer questions, take actions, and achieve business objectives
Role
Who you are
- Knowledge of the Linux Operating System
- Knowledge of the Azure
- Knowledge of the OOP such as Python OR Golang
Desirable
- Understanding of monitoring and troubleshooting Splunk environments.
- Understanding of administering or architecting distributed Splunk environments
- Understanding of the development and deployment of a hosted cloud environment, preferably Azure
- Experience with Bash or Powershell for scripting, and Git or similar version control systems
- An understanding of Systems programming (network stack, file system, OS services) and networking (L2 vs. L3, network architecture, VLANs, etc)
- Knowledge of standard methodologies related to security, performance, and disaster recovery
- Ability to obtain a US favorably adjudicated Single Scope Background Investigation (SSBI)
What the job involves
- The Cloud organization at Splunk focuses on building and maintaining robust and resilient platform solutions for SaaS hosting of Splunk’s enterprise software
- Our main technologies are Cloud Infrastructure based, focusing on puppet and terraform
- It is the responsibility of the TechOps team to monitor and resolve issues that affect the availability and performance of Splunk for our cloud customers 24/7
- As the authority on our customer’s experience
- The TechOps team provides a backstop for all staff on any questions or issues that arise during their shift related to their technical area of expertise
- The TechOps engineers lead their respective queue and ensure all requests coming into that queue are addressed in a timely manner
- 4 x 10 shifts: Sunday - Wednesday or Wednesday - Saturday / Nights, weekends and swing-shift
- We are looking for a TechOps Engineer to help maintain, contribute to, and improve the next generation of our large scale Cloud offering
- You will be working with providers and supporting the infrastructure that powers Splunk’s cloud offering
- Provide technical support for the Splunk Cloud fleet
- Perform impact assessments and problem solving according to established procedures
- Document issues, remediation steps, and help with follow up problem management
- Lead support cases and also ensures queue management
- Lead hierarchical and functional requests. Communicate with TechOps engineers as well as business partners around Cloud through email, chat, and in person
- Assist other TechOps engineers on your shift on complex tasks
- Represent the TechOps team in meetings/process changes and make recommendations on new procedures/ processes
- Use the internal tools to restore normal service operations as quickly as possible to minimize the impact to business operations during escalated incidents
- Lead by example and drive the core values of the company
- Always ensure a quality customer experience
- Ability to work nights, weekends, and swing shifts
- You love large complex systems. You have experience in working on distributed systems or a passion for finding edge cases that appear at scale
- You're interested in how to bring something from a small one off task to how to implement it across several thousand machines at once
- “Can this process be automated?” is a question you constantly ask yourself. Data drives your decisions and excites you - you make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice
Salary benchmarks
Our take
Splunk was founded to produce software for searching and analysing machine-generated data for clients. The platform provides live data insights and is an attractive option due to its flexibility, scalability and ability to process real time data.
The company has evolved significantly since being founded, implementing developments in augmented reality, machine learning and mobile technology. Further, the company's transition to the cloud has allowed it to provide new offerings, and proved its ability to move with market trends.
Acquired by Cisco in 2024, Splunk now benefits from Cisco's user protection, breach protection and threat intelligence capabilities. The company will continue to deliver its security products, and also has plans to enhance its portfolio moving forwards.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
3% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2007
$25m
SERIES C
Jan 2006
$10m
SERIES B
Total funding: $40m
Company values
- Innovative: Splunk values people committed to improving the future
- Fun: Splunk believes in fostering a positive atmosphere and celebrating its successes
- Disruptive: Splunk is always looking for ways to be more efficient and better
- Open: Splunk values honesty and inclusivity, with an open-door policy
- Passionate: Passion for its customers and products is what drives Splunk to keep improving
Company HQ
South Beach, San Francisco, CA
Articles
Founders
Gary Steele
(EVP & GM of Splunk at Cisco, not founder)Was CEO and President of Splunk before it became a Cisco company. Previously CEO at Proofpoint and Portera, VP at Sybase, and Market Development Manager at Sun Microsystems.
Diversity & Inclusion at Splunk
- Our diversity, equity and inclusion strategy is built on three key pillars: growing a diverse workforce, nurturing our culture of inclusion in the workplace, and driving positive change in the marketplace for Splunkers, customers and partners
- We are committed to recruit, retain and develop high-performing, innovative and engaged Splunkers with diverse backgrounds and experiences. We created the DEI at Splunk Council (DISCO) to set and track progress on diversity, equity and inclusion across all functions and geographies
- We have also implemented processes, tools and education to try to prevent unconscious bias across our hiring and talent recruitment processes. It has also given us a company-wide vernacular to label bias where we see it
- We know that Splunkers are made up of a million different data points. And we’re committed to cultivating a culture of inclusion and making Splunk a place where everyone can thrive
- Our Employee Resource Groups (ERGs) provide community for underrepresented groups and allies, offering support, mentoring and networking opportunities. We now have nine employee-led ERGs, including Pride, Womxn +, Veterans, Somos (Latinx), Black Employees and Mentors (BEAMs), Disabled=*True, Pilipinx, Natives, and Neurodiversity
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