Senior Program Manager, Amazon

AMXL Concessions, EU AMXL Ops Integration Quality

Salary not provided
Senior level
London
Amazon

The largest online retailer and technology provider

Be an early applicant

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Be an early applicant

Salary not provided
Senior level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Our ideal candidate thrives in a fast-paced environment, relishes working with data, enjoys the challenge of highly complex business contexts and, above all else, is a passionate about improving customer experience and contributing to cost reduction having huge positive impact on the business
  • Experience in program or project management
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Desirable

  • Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you
  • Advanced or master's degree
  • Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
  • Relevant experience working in a supply chain, logistics, or operations environment
  • Experience in conceptualising and implementing operational or supply-chain management improvements

What the job involves

  • Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future
  • As a Senior Program Manager, pioneering new ways of thinking, designing and delivering is your mission
  • Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions
  • You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business
  • This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon
  • Create innovative solutions using data and research to address wider challenges in your organisation
  • Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
  • Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
  • Enhance operational performance on every programme in partnership with your stakeholders
  • As Senior Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs
  • You’ll use strategic thinking to define and implement an efficient project plan
  • Senior Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership
  • With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion

Salary benchmarks

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Leadership

Jeff Bezos

(Founder & Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO)

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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