Senior Product Manager, Lightspeed

Assortment, NuOrder

Salary not provided

+ RSU program

Senior level
Toronto

3-5 days a week in office

Lightspeed

Point of Sale & commerce platform

Open for applications

Lightspeed

Point of Sale & commerce platform

1001+ employees

HospitalityRetailB2BInternal tools

Open for applications

Salary not provided

+ RSU program

Senior level
Toronto

3-5 days a week in office

1001+ employees

HospitalityRetailB2BInternal tools

Company mission

To bring the streets of our cities and communities to life by powering business owners with technology.

Role

Who you are

  • We need someone that is highly motivated, creative, and not afraid to push past the status-quo to help merchants and brands buy better
  • This is a highly technical role for someone who is comfortable bridging platforms and datasets together to create customer value that spans across products
  • If you’re looking to work in a fast-paced, highly collaborative environment that impacts a large global customer base - this role is for you
  • If you are a dedicated problem-solver and are ready to make a huge impact on an international scale, we would love to hear from you!
  • Bachelor’s degree in business, economics or a similar field
  • 5+ years of experience in product management, product development or similar roles
  • Proficiency in leading and managing cross-team projects and goals
  • Expertise in product management and Agile/Scrum product development life cycles, as well as building and delivering high-quality software on time
  • Ability to lead client discovery, solutioning and alignment conversations
  • Understanding of product strategy development and roadmapping tools
  • Experience with market research tools and techniques

Desirable

  • Understanding of SMB or enterprise wholesale between merchants and brands/suppliers
  • Retail and eCommerce industry experience
  • Ability to create and execute product strategies and strategic vision

What the job involves

  • We are looking to fill a Senior Product Manager role within our NuOrder (B2B) Product & Technology group to help implement the strategy and build great products that will shape the wholesale buying industry
  • We need someone that is highly motivated, creative, and not afraid to push past the status-quo to help merchants and brands buy better
  • This is a highly technical role for someone who is comfortable bridging platforms and datasets together to create customer value that spans across products
  • If you’re looking to work in a fast-paced, highly collaborative environment that impacts a large global customer base - this role is for you
  • Crafting feature and scope definitions that balance customer, business and implementation perspectives
  • Constantly prioritizing the team’s backlog of work
  • Creating easily understood product delivery plans and requirements in collaboration with technical and design team members
  • Driving implementation and execution of the team’s roadmap
  • Gathering insights from our existing customer base, internal stakeholders, and market trends to help shape product direction
  • Contributing and evaluating new product concepts for consideration in future roadmap plans
  • Collaborating with Go-to-Market teams to coordinate successful product launches
  • Defining and reporting on product success
  • Clearly communicating the value delivery to different audiences, adjusting level of detail and messaging as needed
  • Building trusted relationship and stakeholder management, both internally and externally
  • Becoming the Product SME for the product offerings you own

Our take

Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.

Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.

Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.

Kirsty headshot

Kirsty

Company Specialist

Insights

Some candidates hear
back within 2 weeks

35% female employees

7% employee growth in 12 months

Company

Company benefits

  • With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
  • Equity options, because this is your company too
  • Contributions to your pension plan. Your future matters
  • Training opportunities to grow your skills and career
  • Health and wellness credit so you feel your best
  • Time off to volunteer and give back to your community
  • Interest groups, from #coffee_pals to sponsored sports teams
  • Computer purchase program to get your personal Macbook

Company values

  • We make it matter.
  • We make it happen.
  • We make it together.
  • We make it human.
  • We make it about the customer.
  • We make it data driven.

Company HQ

Old Montreal, Montreal, QC

Leadership

Dax Dasilva

(Executive Chair)

Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.

JP Chauvet

(CEO, not founder)

Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.

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