Senior Legal Counsel, Cloudflare

Legal Requests & Abuse Processes

$215-263k

+ Equity

Senior and Expert level
Austin
San Francisco Bay Area
Cloudflare

Web performance and security platform

Open for applications

Cloudflare

Web performance and security platform

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Open for applications

$215-263k

+ Equity

Senior and Expert level
Austin
San Francisco Bay Area

1001+ employees

B2BEnterpriseAnalyticsSaaSCyber Security

Company mission

Cloudflare's mission is to help build a better Internet that is bold and ambitious.

Role

Who you are

  • The ideal candidate is comfortable confronting novel legal issues in a fast paced environment, while never losing sight of Cloudflare’s core principles
  • We’re looking for a self-starter who is enthusiastic to work as part of a great team building systems that must scale with a quickly growing company
  • Admitted to practice law in the US
  • 8+ years of law firm, government, or in-house experience (preferably with technology companies)
  • Familiarity with relevant laws, including, for example the Stored Communications Act, the Digital Millennium Copyright Act, and Section 230
  • Preferred qualifications include familiarity with NCMEC reporting requirements, registrar obligations, and experience with online copyright and trademark issues
  • Strong communication skills and cooperative team player. Lead with empathy and understanding while embracing diverse points of view. Flexibility to adapt and thrive in a fast paced environment
  • Ability to work cross-functionally, with lawyers and non-lawyers, to establish principled, thoughtful, and effective solutions efficiently and in an amenable manner
  • An ambitious mindset that enables you to successfully work independently and autonomously with limited guidance, but also to use good judgment and call out issues when needed
  • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations
  • Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license

What the job involves

  • We’re looking for a Senior Counsel to work closely with our Trust & Safety and Public Policy teams in shaping Cloudflare’s global approach to intermediary legal issues, our abuse processes, and our responses to criminal and civil requests for customer data
  • Work with the Trust & Safety team to further develop playbooks for addressing reports of abuse on Cloudflare’s platform, taking into account differences among the various services Cloudflare offers
  • Assist the Trust & Safety team in identifying abuse reports raising novel issues, and coordinate across the Legal and Policy teams on responses
  • Provide legal guidance to Trust & Safety to help further develop Cloudflare’s policies and procedures for responding to legal requests for information
  • Communicate with law enforcement, regulators, and civil litigants, and work with Cloudflare’s litigation team in opposing unlawful requests in court
  • Provide advice to product and engineering teams to understand and proactively address new products from a Trust & Safety perspective
  • Work with the Policy and Trust & Safety teams on communicating to the public about our approach, including through Cloudflare’s regular transparency reports
  • Communicate with business leaders across the company about intermediary liability issues, and provide training and resources to address future legal risks

Our take

Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.

Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.

This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.

The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.

Steph headshot

Steph

Company Specialist

Insights

Led by a woman

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Minimum 8 weeks of paid parental leave
  • Equal opportunity employer
  • Unlimited paid time off policy
  • Work from home opportunities
  • Medical, Dental & Vision Insurance
  • Life Insurance, Disability Insurance
  • 401(k) plans
  • Family planning and fertility program
  • Gym discounts
  • Commuter Benefits Program

Company values

  • Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
  • Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
  • Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them

Company HQ

China Basin, San Francisco, CA

Founders

Lee Holloway

(Lead Engineer)

Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.

Michelle Zatlyn

(President & COO)

Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.

Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.

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