People Product Operations Associate, Checkout.com
3+ days a week in office
To enable businesses and their communities to thrive in the digital economy.
Job no longer available
To enable businesses and their communities to thrive in the digital economy.
1001+ employees
Job no longer available
3+ days a week in office
1001+ employees
Company mission
To enable businesses and their communities to thrive in the digital economy.
Role
Who you are
- This role is ideal for someone who is keen to build their experience in a forward-thinking and innovative People Department, and is organized, proactive, and eager to learn how we use product management methodologies to build innovative and employee-centric people programs, activities and initiatives
- 1-2 years of experience in a similar coordination role, preferably in a People or Product Management environment, but not critical
- Strong organizational and multitasking skills with a keen attention to detail, and enjoys solving problems
- Excellent communication and interpersonal skills, able to manage relationships at all levels of seniority
- Proficiency in Google Suite (Docs, Sheets, Slides) and familiarity with project management tools/methodologies (e.g., Jira, Asana etc) but we can also provide specific training)
- Basic understanding of or interest in product development processes and methodologies
- Ability to work independently and as part of a growing team in a fast-paced environment
- Enthusiasm for learning and growing within the field of People / HR / Employee Experience
What the job involves
- The Associate, People Products Operations role will support our newly created People Products team by assisting in the coordination and administration of the team’s day-to-day operations, streamlining and coordinating processes, and ensuring efficient collaboration across the team
- This individual will also have the opportunity to support our People Product Managers across a wide variety of activities across the Employee Life cycle, including Learning & Development, DEIB, Performance and Talent Management to name a few
- Assist in the coordination and execution of team activities, including managing the administration of our product backlog and intake process in the team’s JIRA plan
- Help maintain and update product roadmaps, timelines, and project plans, helping to identify risks and issues, and maintaining accurate records of project milestones, deliverables and key decisions
- Assist in the preparation of presentations, reports, and other documentation for internal and external stakeholders
- Support the tracking and reporting of key performance indicators (KPIs)
- Act as the subject matter expert for our Learning Management System (LMS), supporting employees and managers to troubleshoot issues
- Liaising with our People Technology team to ensure bugs get fixed, and longer term solutions are found
- Supporting general system and L&D coordination, including help set up curriculums, courses, live sessions and programmes etc
- Facilitate communication and collaboration between People Product managers, our People Technology team, and other stakeholders across the People team and beyond
- Schedule and coordinate meetings, prepare agendas, and track action items
- Help ensure all team members are informed of project status and updates
- Provide administrative support to the product team where needed, including booking and scheduling key meetings
- Assist in implementing new tools and processes to enhance team productivity, including JIRA and Artificial Intelligence tools
Salary benchmarks
Our take
The payments industry has exploded in the last decade as eCommerce continues to grow as the use of cash falls. Checkout.com are building the go-to platform for all things related to payments, such as accepting transactions, processing them and detecting fraud. They've secured a steady stream of funding from top investors like Tiger Global Management, and are the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Dashlane, Udacity, Wise, Sony Electronics, and Klarna.
They focus on large merchants and try to make their product as customisable as possible, so that companies integrate Checkout.com as an infrastructure partner in their product. This increases the stickiness of the product and creates many opportunities for them to generate revenue.
Checkout.com have high quality proprietary technology (their platform has been designed from the outset so they can easily deliver incremental services as they expand their offering) and claim to offer the most comprehensive cross-border payment solution for digital commerce.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
37% female employees
-9% employee growth in 12 months
Company
Employee endorsements
People of all backgrounds are welcomed
"DEIB is where Checkout.com takes it to the next level. This company is excellent at building a sense of belonging and celebrating people from all..."
Funding (last 2 of 4 rounds)
Jan 2022
$1bn
SERIES D
Jan 2021
$450m
SERIES C
Total funding: $1.8bn
Company benefits
- Additional day off on your birthday
- Learning scheme: 2 x Learning Days per year, financial support for external courses
- Internal employee communities and social clubs
- Employee-led community outreach, payroll giving and 2 x volunteering days
- Private comprehensive health insurance via BUPA (Medical history disregarded)
- 24 days holiday (plus bank holidays)
- Great Place to Work accredited in the UK and USA
- We proudly provide stock options to our high performing employees under our equity program
- Global Employee Assistance Programme (EAP)
- Family Forming financial support in partnership with Carrot
- Leadership Development Training
- Pension scheme provided via Aegon (We match contributions up to certain amount!)
- Group Income Protection via AIG
- Private Dental Insurance provided via BUPA
- GymPass subscription
- Season Ticket Loan
- Cycle to Work Scheme (Up to £5,000)
Company values
- Aspire
- Excel
- Unite
Company HQ
London, UK
Articles
Leadership
Guillaume Pousaz
(CEO)Previously founded NetMerchant, which sold European currencies to US merchants. Background in mathematical engineering.
People progressing
First joined as a Software Engineer, was promoted to Senior Software Engineer after 1.5 years and was then promoted to Engineering Lead 6 months later. Ignas is now a Senior Engineering Manager.
Betty joined in late 2019 as a Product Analyst. After just 8 months Betty was promoted to a Product Manager, before becoming a Senior Product Manager just 10 months later.
Diversity & Inclusion at Checkout.com
- Our IT Infrastructure Engineer, Sheryl Lingachetti, spoke to Zoë Schulz from myGwork - LGBTQ+ professionals & allies about trans rights in Mauritius, allyship and the support she has found in her workplace community 🏳️⚧️👇 https://www.attitude.co.uk/life/business/it-engineer-sheryl-on-coming-out-at-work-support-improves-productivity-for-everyone-442696/
- CTRL-ALT-CONNECT is Tech's latest community 🔥 We've partnered with our friends at Wise to create an inclusive community for people in tech to connect over conversation, networking and drinks. Last week we hosted our first panel discussion in our London office, which centred on the topic of Growth. https://www.linkedin.com/posts/checkout_tech-community-activity-7071841326060720129-qDOt?utm_source=share&utm_medium=member_desktop
- Our Pride Community provides a safe and welcoming space for our LGBTQIA+ colleagues and allies to connect, learn, and advocate for change. https://www.linkedin.com/posts/checkout_lifeatcheckout-activity-7074738991102611457-u7v5?utm_source=share&utm_medium=member_desktop
- Our Pride Community spoke with Adel Naamneh, VP of Solutions Engineering to learn about their experiences of being a member of LGBTQIA+ community and the importance of having corporate responsibility on hiring a diverse work force: https://www.youtube.com/watch?v=k0e9WUmNdVk&t=561s
- Read an interview hosted by The Black Young Professionals Network with the leaders of our Black Community: https://byp-network.com/news/314821
- Read more about the 'FinTech for all' charter, of which we were a founding signatory. The charter aims to create a speak up culture across FinTech, eliminating harassment and bullying: https://fintech.inchorus.org/
- Read this inspiring interview hosted by SheCanCode and one of our female QA Engineers: https://shecancode.io/blog/victoria-santiago-qa-engineer
- Our Principal Product Manager Yasmin, also sat down with SheCanCode on two inspiring articles: https://shecancode.io/blog/meet-yasmin-christie-checkout-principal-product-manager-an-inspirational-tech-career-journey and https://shecancode.io/blog/14-pieces-of-practical-product-management-guidance-from-checkout-part-2
- Plus, our Senior Engineering Manager Marina tells her story with SheCanCode: https://www.shecancode.io/blog/how-to-get-the-best-from-your-team-and-your-own-career-from-one-of-checkouts-engineering-leads
- And finally, our Graduates share some insights too: https://www.shecancode.io/blog/grad-programme-insider-tips-from-checkout
- Find out more information at our Diversity and Inclusion webpage: https://www.checkout.com/diversity-and-inclusion
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