People Operations & Benefits Lead, Faire
$124-170.5k
Salary shown for California / New York candidates, other locations may vary. Also eligible for equity
Online wholesale marketplace
Job no longer available
Online wholesale marketplace
1001+ employees
Job no longer available
$124-170.5k
Salary shown for California / New York candidates, other locations may vary. Also eligible for equity
1001+ employees
Company mission
To empower entrepreneurs around the world to chase their dreams.
Role
Who you are
- 5 years of experience in building and managing benefits programs in the US, Canada, and Europe
- Strong written and verbal communication skills, with the ability to engage with employees and executives
- Proven analytical skills, distilling complex information into clear recommendations
- Cross-functional collaboration capabilities and strong project management skills
- BA/BS degree with 6 months to 1 year of HR-related work experience in a high-growth organization
What the job involves
- Play a pivotal role in managing benefits programming, operational efficiency, and overall employee experience at Faire
- Benefits Operations (70%):
- Provide expert guidance to employees on benefits eligibility, enrollment, claims processing, and general benefits inquiries
- Manage escalations with benefit carriers to ensure quick resolutions for employees
- Lead open enrollment processes globally, coordinating meetings and communicating deadlines
- Administer annual benefits renewal, plan changes, and compliance reporting
- Manage relationships with benefit providers, negotiate contracts, and ensure high-quality service
- Oversee benefits compliance administration, including HSCO reporting, non-discrimination testing, and 401k audits
- Partner with leave provider to administer all leaves of absence programs
- Partner with Payroll and Accounting teams to reconcile benefit payments and invoices
- People Operations (30%):
- Support core People processes, including onboarding, offboarding, immigration and relocation support, and cyclical People programs
- Maintain accurate and up-to-date employee records for reporting purposes
- Process employee changes in the HRIS, including hiring, termination, promotions, and data changes
- Collaborate with Talent, Payroll, IT, and Facilities to ensure a cohesive employee experience
Otta's take
Xav Kearney
CTO of Otta
Faire is a company that helps retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects two million retailers globally to tens of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Insights
Some candidates hear
back within 2 weeks
109% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"I joined Faire over a month ago and the onboarding has been very comprehensive including some additional material that has been extremely helpful..."
Funding (last 2 of 10 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare
- All of our offices have been designed with local in mind—from our architects to our coffee blends
- Paid vacation time, holidays, and company-wide “Faire Fundays.”
- Including a monthly credit toward your wellness-related programs
- Generous parental and family leave, as well as fertility support benefits
- Including free access to Modern Health therapists and resources
- Optional morning meditation, plus a free Headspace membership
- Faire will match up to US$250 of your charitable donations, every year
- For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning
- Whether you want to grow as a leader, hone your craft, or explore a new discipline, our career framework allows space for you to explore
Company values
- We serve our community
- We seek the truth
- We’re all owners
- We embrace the adventure
- We’re kind
Founders
Max Rhodes
(CEO)Was previously an Advisor at Blunt Umbrellas and Director of Consumer Product at Square.
Daniele Perito
(Advisor)Former Director of Security and Risk Engineering at Square, prior to co-founding Faire.
Marcelo Cortes
(CTO)Previously a Senior Software Engineer at Google. Before that, co-founded FreePoint Inc.
Jeff Kolovson
(COO)Was Operations Lead at Square. Before that was a Business Analust for McKinsey and Co.
Diversity & Inclusion at Faire
Clarence Sanon (Engagement and Inclusion Manager)
- We have internal structures and mechanisms that acknowledge and counteract organizational bias while ensuring equitable opportunity across the organization.
- Our teams are balanced across demographic backgrounds and identities, ensuring equity at all levels of the organization and ensuring a region-specific nuance
- Faire Femmes: Our mission is to build a space that is inclusive, safe, and empowering for those who identify as women to succeed
- HUE: Our mission is to create a safe space where folks of colour can feel comfortable being themselves and talk to folks who get it. We want HUE members to feel confident expressing themselves, their culture, and their heritage
- Flaire: Our mission is to empower all Faire employees to express their whole selves at work, and to make Faire an inclusive environment for all members of the LGBTQ+ community
- Fairents: Our mission is to cultivate Faire into a company where working parents can thrive in their professional ambitions, maximize their impact supporting Faire business goals, and be successful in their pursuit of rewarding & fulfilling journeys as parents
- We have employee resource groups (ERGs) and a cross-functional Diversity, Equity, Inclusion, and Belonging Council (DEIB) at Faire. The DEIB Council works in collaboration with other functions to ensure integration and consideration of DEIB in policies, programs, products, and processes
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