Principal of Technical Program Management, Mastercard
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Excellent communication, leadership, and stakeholder management skills, with the ability to influence and drive consensus across cross-functional teams
- Demonstrated ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities and stakeholders
- Use technical judgment to challenge and validate assumptions and enlist Sr. engineering support to vet architecture as require
- Demonstrated success at leading programs with complex technical stacks including business rules engines, high-speed caching capabilities, big data lakes, and AI technologies
- Adept at building consensus and leading resolution of contentious issues across senior leadership or regulatory partners levels
- Expert in an Agile environment and delivery methodologies such as Scrum and Kanban
- Experience with tools such as Aha, Jira, Confluence, Tableau, and DOMO
What the job involves
- The AI & Decision Product Enablement Program (AI & DPE) is an internal product suite that enables intelligent decisions for market facing products
- This program provides sophisticated, industry-leading intelligence with a range of capabilities that structure and apply complex business logic across the payment journey and beyond to inform and accelerate decisions at scale
- This is achieved by leveraging supercomputing capabilities, sophisticated business rules, AI technologies, a streaming big data cluster, high speed in-memory data caching, APIs, & UIs to enrich data and provide real-time decisions
- The Principal Technical Program Manager will focus on initiative delivery, release management, road mapping, dependency and risk management, capacity planning, and stakeholder communications. This role will effectively provide oversight and delivery against our prioritized commitments
- The Principal Technical Program Manager will be responsible for developing strategies to ensure resiliency and stability of technical systems, including creation of contingency plans and risk strategies
- Collaborating with cross-functional teams to implement resiliency measures across AI & DPE
- Leading projects related to resiliency, overseeing the implementation of the technical solutions to enhance overall system reliability
- Continuously assess and improve measures based on industry best practices and emerging technologies
- Developing KPIs to measure areas of improvement and ensure ongoing resiliency
- Plays an active role in mentoring and recruiting others
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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