Senior Database Engineer, Twilio
MySQL, AWS
$135.9-169.9k
Salary benchmarked on CO rates, may vary in other locations. This role is eligible to participate in Twilio's equity plan
More information about location
Cloud communications software
Job no longer available
Cloud communications software
1001+ employees
Job no longer available
$135.9-169.9k
Salary benchmarked on CO rates, may vary in other locations. This role is eligible to participate in Twilio's equity plan
More information about location
1001+ employees
Company mission
To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.
Role
Who you are
- 3+ years of experience in your craft with demonstrated skill progression
- Proficiency with various relational and non-relational databases
- 2+ years of experience managing MySQL and AWS Aurora at a data-intensive environment
- Experience managing large-sized relational and non-relational data stores in on-prem infrastructure as well as public cloud (i.e. AWS, GCP, etc)
- Ability to design complicated and reliable components and large-scale systems
- Proficiency scripting or writing complex scripts with Bash, Python or Ruby
- Proficiency with one or more of the programming languages (Go, Java, C++, or similar)
- Familiarity with Kubernetes and other orchestration systems
- Strong knowledge of Linux internals and computer systems (file systems, networking, memory, etc)
- Automation-minded; experience automating processes and administrative tasks
- A highly effective collaborator and leader, you work with your team and help drive team towards common goals
- Self-driven; take complete ownership of your tasks and champion efforts to get your tasks to completion
- Degree in Computer Science or similar experience work experience
Desirable
- Experience with Terraform or similar configuration management tools
- Experience with Docker and/or Kubernetes
- Experience with Go
What the job involves
- This position is needed to build and operate data and analytics services for our mail pipeline. We do this by leveraging technologies like AWS Aurora/MySQL, ProxySQL, DynamoDB, Snowflake, ClickHouse, Go, Docker, Kubernetes, etc
- We are looking to grow the team to help support cloud migrations, scale existing offerings and create new offerings through tooling and automation
- Our team manages the database lifecycle for some very large databases that are essential for Twilio's email pipeline, while also designing, building, and maintaining highly scalable and reliable software that empowers customers with comprehensive email logging and analytics
- We are looking for a talented and passionate individual to help migrate our on-premise MySQL databases to AWS Aurora, manage and build logging and analytics services
- You will be part of a team that ensures the reliability and performance of a large and diverse data storage stack, builds and operates analytical services
- You will directly engage with other development teams to provide data-relevant advice and feedback, and create standards and procedures for leveraging managed datastores in the cloud
- Develop standards, procedures, tools to deploy, configure, and operate databases in a large-scale environment
- Help resolve technical Database issues/blockers
- Perform thorough and thoughtful code reviews to help maintain a high standard of code quality
- Identify key system metrics and ensure adequate monitoring coverage for new and existing data storage and analytical services
- Work with teams across the company to troubleshoot/determine resolution for complex issues
- Be creative, take your own initiative, and solve some of our most challenging problems
- Promote a DevOps culture that is driving massively scalable, highly reliable, resilient services in a fast-growing customer and engineering-focused company
Our take
Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.
From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.
With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 6 rounds)
Jul 2015
$130m
SERIES E
Jun 2013
$70m
SERIES D
Total funding: $250.7m
Company benefits
- Generous annual time off in all countries
- Comprehensive health programs
- Programs to help our employees plan for their retirement needs
- Generous maternity, paternity, and adoption leaves, as well as family medical care leave
- Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
- Variety of snacks, drinks, and catered meals in each of our locations
- Work from home opportunities
Company values
- We are Builders: We love hard problems and believe in the indomitable power of people's ability to create a better world through ingenuity and resourcefulness. We reject the “can’t be done” and believe bold ideas and fearless iteration can resolve the most challenging problems for our customers and the world they operate in
- We are Owners: We take accountability and see things through. We take the long view, sweat the details, and think about how our work makes Twilio better every day. We recognize that we and others do our best work when we feel both empowered and accountable for outcomes
- We are Curious: We see ourselves as works in progress. We know that we don’t have all the answers, humbly seek the truth, and strive to get better every day. As individuals, as a company, and in our products, we seek continual progress over perfection and acknowledge shortcomings as a matter of fact. Progress comes not from avoiding mistakes or hard truths, but in learning from them
- We are Positrons: A positron is a positively charged electron. We are genuinely excited to serve and help others. We believe that positive energy is contagious and caring is critical. We seek to be bright spots for the people around us in every interaction, and we stand up and work for what we believe is good and right for our customers, our company, our communities, and the world at large
Company HQ
Financial District, San Francisco, CA
Articles
Founders
Khozema Shipchandler
(CEO, not founder)Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.
People progressing
Joined as a Business Development Representative and promoted to Team Lead Account Representative after 2 years. After four more promotions, Gilmore now works as Senior Manager of Strategic Accounts.
Diversity & Inclusion at Twilio
- Building diverse teams: We thrive when we welcome a diversity of identities, experiences, and perspectives to the team. We know that building diverse teams requires us to dismantle barriers and address the opportunity gap, and we are driving programs to do just that.
- Creating equitable experiences: Building more diverse teams is only part of the equation. It is equally important that we promote equity within our workplace as well
- Cultivating inclusive environments: Every team member plays a role in fostering an environment that is psychologically safe and inclusive. This is a significant responsibility for our managers and leaders, who hold influence and power. Therefore, we are driving educational and engagement opportunities to activate inclusive leadership behaviors throughout the organization
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